Good afternoon. I have a test player up at http://www.cox7.com/uncategorized/test-online?thumb=1
I am trying to get the thumbnail VTT track working but when debugging I don't see the player ever making the call to the test1.VTT file, and needless to say it does not display the thumbnails.
Am i missing something obvious here?
What happens here if primary is set to flash?
Same thing, Chrome never calls for the VTT file
I believe you need to set the tracks inside of a playlist block.
Well now I see that the VTT file is being called only in HTML5 mode but it's failing to load due to cross domain. The interesting thing is that the player loads m3u8 files from the same amazon Cloudfront origin and I have a proper cross domain xml file that should allow it.
Take a look...
http://www.cox7.com/uncategorized/test-online?thumb=1
You need to enable CORS:
http://support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading
http://enable-cors.org/
cors is enabled.
The player lives on the page...
http://www.cox7.com/uncategorized/test-online?thumb=1
The MP4, VTT, and thumbnail data all are served from.....
https://d1n4te1nnj7y6z.cloudfront.net
The cross domain file at....
https://d1n4te1nnj7y6z.cloudfront.net/crossdomain.xml
Allows *.cox7.com
I use this same distribution for all my mp4 files as well as my HLS assets without any cross domain issues.
I would try a totally unrestricted corssdomain.xml file, also try to set primary to flash as well to test.
Ethan, Thanks for your help. I have tested the player and the VTT file is only called for in HTML5 mode. When the player is in flash mode I can not even get it to call the VTT file.
Also, even with a wide open CrossDomain file I am still not able to load the VTT file ( https://d1n4te1nnj7y6z.cloudfront.net/test1.vtt ) even tho I am able to load a m3u8 ( http://d1n4te1nnj7y6z.cloudfront.net/41781_HLS.m3u8 ) from the same page and origin without any cross domain errors
When I go to http://www.cox7.com/uncategorized/test-online?thumb=1 I see the player in html5 mode, but no thumbnails show up in the controlbar from the vtt.
What browser are you using, I am still getting the error
"XMLHttpRequest cannot load https://d1n4te1nnj7y6z.cloudfront.net/test1.vtt. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.cox7.com' is therefore not allowed access. "
when testing on Chrome
Firefox.
That error indicates CORS not being enabled.
