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Performance Issues

We are seeing several performance issues as of late. Would it be possible to arrange a call with someone from the JW Player development or technical team?

Our problems:
- Screen goes green for a moment
- Skipping around, forward and backward when switching bitrates
- Everything turning to pastel colors intermittently

My contact information is:

2 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

You have posted in our public support forums. Do you have a link?


0 rated :

Sounds like encoding issues on your side to me

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