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Playlist sidebar: thumbnails size doesn't fit when primary rendering mode is flash

Hi,

I'll have to use primary rendering mode = "flash", because I have too many videos in VP6.
But the size of the thumbnails doesn't fit properly when it is in this mode, the images were cutted.

Here an example:
http://homologacao.testes.dtcompany.com.br/playlist.html

The first player is with mode = "flash" and second default (html5).
Becomes more evident in the thumbnail image where it says "PATHS".

What I'm doing wrong?

Thanks in advance.

7 Community Answers

Up Down

Ethan Feldman

JW Player Support Agent  
1 rated :

Have you tried to update to 6.9?

Up Down

aline

User  
1 rated :

Hi Ethan,

I updated to 6.9, but thumbs didn't change:
http://homologacao.testes.dtcompany.com.br/playlist.html

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

You are right, the thumbs stretch slightly differently in Flash mode vs html5 mode in playlists. I will have to log a ticket.

Up Down

aline

User  
0 rated :

Thank you very much Ethan. How long it usually takes this verification? How does this ticket process work?

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

I submit a bug, it goes into a backlog, and then during sprints the tickets will get addressed. I don’t know when this particular ticket will be addressed, though.

Up Down

aline

User  
0 rated :

Hmm, ok, thank you.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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