
Media Error Issue
Hi
I have a "File Cannot be Played" error when trying to play a YouTube video through the player - please can you help? Page: http://www.smartassessor.com.au/videos/Smart-Room-Demo.aspx
Many thanks
Paul
Hi
I have a "File Cannot be Played" error when trying to play a YouTube video through the player - please can you help? Page: http://www.smartassessor.com.au/videos/Smart-Room-Demo.aspx
Many thanks
Paul
Hi Paul,
I think there is something wrong with your self-hosted files. When I replace your self-hosted link with a link to our cloud-hosted player, the YouTube video loads correctly. Please use an updated version of our self-hosted player files from your account dashboard and let me know if that resolves the issue.
Hope this helps,
Todd