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Amazon + Wowza + JW Player - Live Streaming Embedding Issue

Hello all,

We have setup Amazon + Wowza by following all of the steps in the following article:

Everything seems to be setup just fine with Amazon and Wowza. I'm running into general confusion when it comes to embedding this live stream. Amazon provides me with all of the URLs:

When I try to enter the HLS URL into the generated JW code:
I get "Playlist cannot be loaded..." in Chrome but it works fine in Safari.

I guess my question is how do I setup JW Player to show the correct playback format for all devices and browsers?

I'm know I'm missing something here. Any help would be greatly appreciated. Please also watch the following video to see my issue in action:

- Daniel

1 Community Answers


JW Player Support Agent  
0 rated :

Do you have a live link that we can look at regarding this?

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