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HLS Galaxy S4 - Starts and stops

Hello,

We are testing jwplayer on mobile browsers before we implement the product. The HLS stream, on the android phones, works perfectly with the tag on all browsers on 4.0 > devices.

Except Galaxy S4. We have two that are 4.2 OS running Chrome, Default and Firefox and the stream. The problem is the HLS stream starts and then instantly stops. Again only on the S4.

Now we have the fallback set to false and have an RTSP link being displayed which works, but not on the S4 since it is picking up the HLS feed.

Thanks in advance for any suggestions!.

5 Community Answers

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Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide a link.

Up Down

phelms

User  
0 rated :

Is there an email I can send the link to? I'd prefer not to post it publicly.

Up Down

Ethan Feldman

JW Player Support Agent  
1 rated :

support (at) jwplayer (dot) com

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saverio.palmieri

User  
0 rated :

Have you guys found a solution? I'm having the same problem, with S4 and Nexus 5.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide a link if you want support for your issue.

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