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Our preroll tag is not loading the ad

Hi ,

We have implemented the JWplayer code on our site , but ad is not loading in video. We are using vast tag. Please find the below url as well as code :

Tag: -

<script type="text/javascript" src=""></script>
<script type="text/javascript"> jwplayer.key = "iCsaUXUw0u1sZNDuZKdPUPLN9Gq1u0Gv7u1Rhw==";</script>
<div id="container">Loading the player...</div>
var adcheck = "";
var adplaying = "yes";
var adplay = null;

var tagurl = "|SC|CR|MU|HC|PA|NE|SH|LF|FI|EN|GA|PH|PR|ME;api_test:false;format:vast;tagtype:publisher;ru=[referrer];rand=[TIME_STAMP]";

modes: [ { type: 'flash', src: "" }, { type: 'html' } ],
ga: {},
playlist: [{ image: "",
sources: [
file: playurl

// height: 360,
primary: "flash",
// width: 640,
width: '100%',

autoStart: true,
fallback: false,
advertising: {
client: 'vast',
schedule: {
preroll: {
offset: 'pre',
tag: ';vidAS=pre_roll;vidRT=VAST;vidRTV=2.0;cors=yes;acao=*'

Please look into the same and reply me. It's really urgent.

1 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Your tag also fails here –


(11:04:11 AM) Ads requested (11:04:12 AM) adError Ad error (code 100): Malformed ads response received. (11:04:12 AM) Error: Malformed ads response received.

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