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Background image not working on ipad


Hi!

I use JW Player to play a sound (mp3) with a background image (jpg).

My JW Player is working fine on most of browsers and platforms and shows the background image before start and stays visible during the playback.

BUT on ipad/Safari, it won't work. The background image is shown before playback but then is replaced by quicktime logo.

Is it a known issue?

Best Regards.

7 Community Answers

c

User  
0 rated :

And the code...

<div class="nine columns" style="margin-top: 25px; margin-bottom: 25px;">
<div id='singleplayer_88'>
</div>
<script type="text/javascript">
jwplayer('singleplayer_88').setup({
flashplayer: "/jwplayer/player.swf",
file: '/SoundSample/xxxxxx.mp3',
image: '/graphic/mypicture.jpg',
width: "100%",
aspectratio: "16:9", stretching: "uniform", height: 250,
});
</script>
</div>

Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide a link.

andya

User  
0 rated :

Hi Ethan,

The link is on a protected area so I can't post it on a public forum but if you provide me an email address, I could send a link.

I experienced the same problem as a visitor on another website (not my code) here
http://www.miracletutorials.com/embedding-audio-with-posterimage-watermark-subtitles-jw-player/
Scroll down to the video just before "Related articles", this video will show quicktime background on ipad/Safari while it will show the background picture on other platforms.

Regards.

andya

User  
0 rated :

Realized I just posted from another account but "c" is "andya" here... Mine and a customer account...

Ethan Feldman

JW Player Support Agent  
1 rated :

The link on that page i JW5, not JW6, and there has been a lot of re-factoring since then. I would need to see a link to your actual site.

andya

User  
0 rated :

I guess I got the answer to my question. Time to upgrade... Thx Ethan.

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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