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Unable to load thumbnails for some YouTube videos in the playlist in Chrome and Firefox.


I recently updated my jwplayer to the cloud hosted jwplayer, now some YouTube thumbnails are not showing up.

Live site:

Both are YouTube videos.

The thumbnail urls are valid and I see the images.

Is there something special about the other videos that caused it to not show the image?

1 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

This might be an issue with html5 mode + YouTube. Can you try to set the primary variable to flash?

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