
Preroll ads suddenly not playing
We've been using the player for a few months. Five days ago our preroll ads suddenly stopped working. I'm not entirely sure why. I don't see any errors being thrown in the javascript so I'm not sure what the problem is.
http://houston.culturemap.com/news/city-life/06-28-14-the-corpse-flower-hunk-has-moved-on-to-live-python-feeding-its-a-rough-mouses-life-at-hmns/
Here's the Google IMA URL (I can't tell if this is valid or perhaps our ads are configured improperly?):
http://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/1022924/htx_video&ciu_szs&impl=s&gdfp_req=1&env=vp&output=xml_vast2&unviewed_position_start=1&url=http://houston.culturemap.com/news/city-life/06-28-14-the-corpse-flower-hunk-has-moved-on-to-live-python-feeding-its-a-rough-mouses-life-at-hmns/
This has happened on multiple different videos all running the same IMA. So I'm thinking it's either an IMA issue or perhaps JWPlayer is just refusing to preroll ads for some reason.
Thanks for your help,
Wes