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Player Does Not Appear in Safari


The player is not appearing in Safari, neither the desktop or iOs versions, nor will it auto play. The video itself will play if you click where the play button should be (though you have to know where it would be).

Player works fine in other browsers.


jwplayer('myplayerId').setup({
modes: [
{ type: 'html5'}
],
file: 'http://pub-qr-codes.s3.amazonaws.com/ce/6a2c100e7311e496f627c3e96c3060/93c0f2cae52b14f045d8906e3336eb72.mp4',
image: 'http://studio.balfour.com/images/site_images/sb_logo.jpg',
title: 'Unnamed Video',
autostart : true,
autoplay : true,
width: '512',
height: '288',
aspectratio: '16:9',
skin: 'vapor'
});


Example:
http://www.balfour.com/bal4tv//28bn5ny4

3 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Hi,

This is an issue with styling. If I type jwplayer().play() into the console, I am hearing this video play. I would assume this may be a timing issue or styling problem with your CSS.

Regards,
Andrew

ryan.meinzer

User  
0 rated :

What do you mean by timing issue?

Andrew

JW Player Support Agent  
0 rated :

Meaning that this might be related to certain page elements appearing over the player itself.

This question has received the maximum number of answers.