Error loading player: No playable sources found

aline — Jul 17, 2014 07:41AM EDT

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Hi there,

I'm new on the forum and I started to test JWPlayer in my company with interest to buy it. We already use a flash player (open source) and all the videos play normally, but with JW I'm having some difficulties to embed, mostly in Internet Explorer 11 and Chrome mobile. I also tested in Chrome (desktop) v. 35.0.1916.15 and FIrefox v 30.0.

I tryed with a basic implementation, like this:
jwplayer("playerdtcom2").setup({ file: "videos/videovp6.mp4", width: 400 });

The problem is that in IE and Chrome mobile, both flv videos (VP6 and H264) show this error "Error loading player: No playable sources found". Also the mp4 file with VP6 codec shows "Error loading media: file could not be played".

Doesn't JWPlayer in any version supports VP6? We have a lot of FLV videos with VP6 codec, almost 5.000. We'll have to recode all this videos to use JWPlayer?

Here is the link to test http://homologacao.testes.dtcompany.com.br/teste.html

Thanks in advance.