wrong input data

simone.crespi — Jul 16, 2014 11:54AM EDT

Hi,
at this page http://s.sbito.it/adv/Test/preroll.html i would like to stream this vast url http://ads.stickyadstv.com/www/delivery/swfIndex.php?reqType=AdsSetup&protocolVersion=2.0&zoneId=15171 . With firebug i receive this error "Error Playing Ad Tag". If i try that tag with the video suite inspector all is ok. What can i resolve this issue ?

thanks
Simone

7 Community Answers

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Ethan Feldman

JW Player Support Agent

Jul 16, 2014 12:13PM EDT 0 rated :

This tag fails here – https://developers.google.com/interactive-media-ads/docs/vastinspector_dual

Events

(12:12:20 PM) Ads requested (12:12:20 PM) adsManagerLoaded (12:12:21 PM) adMetadata (12:12:23 PM) allAdsCompleted

No ad actually plays though, and the player is stuck in a black screen now.

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simone.crespi

User

Jul 17, 2014 04:00AM EDT 0 rated :

Hi Ethan
I don't be able to reproduce this error in google video suite inspector. What can i do to revolve this issue?

Simone

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Ethan Feldman

JW Player Support Agent

Jul 17, 2014 11:59AM EDT 0 rated :

Is your ad geo targeted?

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simone.crespi

User

Jul 17, 2014 12:25PM EDT 0 rated :

There isn't geotarget. Use firebug or something similar to trace the events

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Ethan Feldman

JW Player Support Agent

Jul 17, 2014 12:29PM EDT 0 rated :

I checked again – https://developers.google.com/interactive-media-ads/docs/vastinspector_dual

Events

(12:28:20 PM) Ads requested
(12:28:21 PM) adsManagerLoaded
(12:28:21 PM) adMetadata
(12:28:22 PM) allAdsCompleted

It is almost like this is an empty vpaid ad. The player is blank entirely on the vast inspector.

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simone.crespi

User

Jul 21, 2014 05:20AM EDT 0 rated :

Can you retry? Let me know if now you are visibility of the problem.

Thanks

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Ethan Feldman

JW Player Support Agent

Jul 21, 2014 09:34AM EDT 0 rated :

Same issue.

http://ads.stickyadstv.com/www/delivery/swfIndex.php?reqType=AdsSetup&protocolVersion=2.0&zoneId=15171

Does not work here – https://developers.google.com/interactive-media-ads/docs/vastinspector_dual

Now it finally gives a real error message though:

Events

(9:33:23 AM) Ads requested (9:33:23 AM) adsManagerLoaded (9:33:24 AM) adMetadata (9:33:46 AM) Ads requested (9:33:46 AM) adsManagerLoaded (9:33:46 AM) adMetadata (9:34:03 AM) adError Ad error (code 1001): No ads were found in the ad response. At least one ad is required to be able to load or play. (9:34:03 AM) Error: No ads were found in the ad response. At least one ad is required to be able to load or play.

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