Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error loading playlist: Error loading File

On the Home page of www.Evente.com a video should load and play. It worked in the past. The prior credit card expired, but I updated that information and there is now a balance in the account. However, the location for the video does not display in Firefox or Chrome. In IE II it displays a warning message about "insecure content," when that is OK'd, the browser display a black box with the "Error loading playlist: Error loading file" message.

I'd appreciate any help.

2 Community Answers

jherrieven

Best Answer 

Your site is being forced to load using the HTTPS protocol, whereas all of the URL references to JW Player assets are explicitly using just HTTP.

Because of the risk of compromising the security, most browsers will block assets (javascript/swf/xml) that are not also loaded via a secure protocol when the parent page is loaded over HTTPS.

Try changing the URLs to the JW assets to use HTTPS instead...

James

View in conversation
Up Down

jherrieven

Best Answer  User  
0 rated :

Your site is being forced to load using the HTTPS protocol, whereas all of the URL references to JW Player assets are explicitly using just HTTP.

Because of the risk of compromising the security, most browsers will block assets (javascript/swf/xml) that are not also loaded via a secure protocol when the parent page is loaded over HTTPS.

Try changing the URLs to the JW assets to use HTTPS instead...

James

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

It looks like https://www.evente.com/ has no JW Player references in the source right now.

This question has received the maximum number of answers.