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Google chrome plays only HTML5 Player


I bought and I am using the JWplayer 6 and since today google chrome browser stopped palying videos using flash players from youtube, plays only html5 videos. So my jw player isnt playing the videos anymore on my site. How can i set the player to hml5 player? Any code?
Need Help thank you in advance!
David

33 Community Answers

ben1189

User  
0 rated :

provide link where you run jwplayer

davox2000

User  
0 rated :

Hello Ben,
Thanks for the guide:
Here is one of the video links:

http://www.planetethiopia.com/videos/seifu-fantahune-with-gossaye-tesfaye-%E1%88%B0%E1%8B%AD%E1%8D%89-%E1%8D%8B%E1%8A%95%E1%89%B3%E1%88%81%E1%8A%95-%E1%8A%A8-%E1%8C%8E%E1%88%B3%E1%8B%AC-%E1%89%B0%E1%88%B5%E1%8D%8B%E1%8B%AC-%E1%8C%8B_0c3f98731.html

MisterNeutron

User  
0 rated :

The video on that page is working OK for me in all browsers: IE11, FF30, Chrome35.

ben1189

User  
0 rated :

@davox2000,
Upgrade to 6.9 version, there is html5 support for YouTube videos. Now it works with flash.

Ethan Feldman

JW Player Support Agent  
0 rated :

This is working for me as well in all browsers.

davox2000

User  
0 rated :

@ ben1189, Thank you but where do i get the upgrade? This site is so confusing i cant find the upgrade page. Can you please help me?

Ethan Feldman

JW Player Support Agent  
0 rated :

You can get the cloud hosted script from here, self hosted to follow – https://account.longtailvideo.com/#/account

davox2000

User  
0 rated :

@ Ethan, thank you , but mines is a self hosting, where can i get the self hosting? Please help i am losing visitors on my page, because of this. Thank you in advance

Ethan Feldman

JW Player Support Agent  
0 rated :

6.9 will be out via self hosting shortly.

davox2000

User  
0 rated :

oh God! When approximately?

davox2000

User  
0 rated :

is it possible to use the coud hosted until then? How does it work? i tried to follow the linbk but it led me to my account the same old player i bought months ago

davox2000

User  
0 rated :

*cloud

Ethan Feldman

JW Player Support Agent  
0 rated :

~1-2 days.

Yes, just use the script line from – https://account.jwplayer.com/#/account , it says “cloud hosted”

davox2000

User  
0 rated :

so how do i replace my self hosted player, with the cloud hosted script? HOW DOES IT WORKß

Ethan Feldman

JW Player Support Agent  
0 rated :

Right now I assume you are linking to jwplayer.js in a script tag, right? Just update that line to the cloud hosted JS file from the account page.

davox2000

User  
0 rated :

you mean, repalce the current script:
{literal}
<script type="text/javascript" src="{/literal}{$smarty.const._URL2}{literal}/jwplayer.js"></script>

with THIS; the cloud hosted script?:
<script src="http://jwpsrv.com/library/zfFIwA1oEeOVihIxOUCPzg.js"></script>

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes.

davox2000

User  
0 rated :

i dont know what im doing wrong, but the video is still not playing on google chrome

Ethan Feldman

JW Player Support Agent  
0 rated :

Works in Chrome for me, see screenshot – http://i.imgur.com/q4A11QW.png

davox2000

User  
0 rated :

means video is running in Chrome?

davox2000

User  
0 rated :

still saying "error loading"

Ethan Feldman

JW Player Support Agent  
0 rated :

Have others check. Maybe something with your machine. It works for me, as well as MisterNeutron.

davox2000

User  
0 rated :

Thank you very much for your valuable time Ethan!
I hope the self hosted version will be out soon. Have a great day sir.

Ethan Feldman

JW Player Support Agent  
0 rated :

Np, you too!

davox2000

User  
0 rated :

Hi Ethan,

Will we be notified, when the self hosted HTML5 player is out?

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes. It is coming out either today or tomorrow.

Also, you could always just download the 3 files from:

http://p.jwpcdn.com/6/9/jwplayer.js
http://p.jwpcdn.com/6/9/jwplayer.html5.js
http://p.jwpcdn.com/6/9/jwplayer.flash.swf

davox2000

User  
0 rated :

Hi Ethan,
I tried to open the link, but this is what i get why i try to open it:
(function(g){g.html5={};g.html5.version="6.9.4867";g=g.utils.css;g(".jwplayer ".slice(0,-1)+" div span a img ul li video".split(" ").join(", .jwplayer ")+", .jwclick",{margin:0,padding:0,border:0,color:"#000000","font-size":"100%",font:"inherit","vertical- etc...

davox2000

User  
0 rated :

I just downloaded 6,9 but there is also a folder MACOSX what is that?

davox2000

User  
0 rated :

I uploaded it on my server and i overwrote the previous ones, but when i right click on the video player i still sii its 6,8 version

davox2000

User  
0 rated :

ok now its showing that its 6,9 version, but google chrome is still not playing it here in Germany since sunday, what is the folder MACOSX? is that for apple? so why i need it? do i have to upload that too?

Ethan Feldman

JW Player Support Agent  
0 rated :

Self hosted is out the dashboard now, just download that. No, you don’t need that folder.

davox2000

User  
0 rated :

Thank you Ethan, but the right click pop up of the Html5 player is pops up and covers the video screen whole time when ever a video is clicked to watch on my mobile site since the update with Version 6,9. Can you please help fix the problem? I am losing visitors.
Here is the link of my mobile site:

http://www.planetethiopia.com/videos/mobile/_bb40b0888.html

Ethan Feldman

JW Player Support Agent  
0 rated :

I don’t see what you mean here?

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