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JW Platform Plugin for Wordpress error

Your login credentials were not accepted. Please try again.

I get this message while trying to login to JW. But my id and password is correct as it works on
Help me!

1 Community Answers


JW Player Support Agent  
-6 rated :

A JW Platform account is separate from a JW Player account. If you are able to log in at, that means you have a JW Player account and will therefore need the JW Player plugin for WordPress.

Hope this helps,

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