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Smart TV little memory problem

Hi,

I´m using JWplayer in my site and is working great in all platforms but I´m testing now on my Samsung Smart TV and everything looks great, I mean, I have HD movies with subtitles and everything is smooth and clean but...

After 10 minutes, depending on the movie the videos stops and a big screen appears saying that there is no more memory and because of that the browser needs to start again from the beginning.

I know you are not supporting Smart TV´s yet but I think this is a small issue that can be fixed.

I mean, Smart TV´s have less than 2 gigs of memory so, there is a way to make JWplayer to erase the part of the video that is already viewed and to make the buffer a little smaller to not fill all the memory before the movie ends?

Thank you very much in advance.

5 Community Answers

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coquex14

User  
0 rated :

Two days and not one answer?

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Andrew

JW Player Support Agent  
0 rated :

Sorry! It’s been super busy these days. :) If this is using HTML5 video, we will be falling back to the native handling of content by the browser itself. My assumption is that if content were loaded via a video tag, you may see the same issue.

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jherrieven

User  
0 rated :

@coquex14

What version of JW Player are you running? JW6.6 and JW6.7 have some serious performance issues in HTML5 mode.

James Herrieven

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coquex14

User  
0 rated :

It´s version 6.8 on HTML5 since it´s a Samsung browser.

I don´t quite understand your answer Andrew, so... there is a way to stream without buffer?

Thanks guys

Up Down

Andrew

JW Player Support Agent  
0 rated :

Our player serves as a way to append functionality to a browser’s handling of HTML5 video. Meaning, if your browser can’t properly render an HTML5 video tag:
http://www.w3schools.com/html/html5_video.asp

There isn’t a ton that we can do here, unfortunately. :\

Like I said, if you can test this with a standard video tag with the same file, my assumption is that the problem will remain. Let me know otherwise, however!

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