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Not playing on mobile devices

Test page:

Shows html5 native playing on mobile but JWPlayer version fails and reports

Error Loading Player, No playable sources found....

Direct Link to file:

Code serving from Wowza Media server (latest version):

<div id='playerCKbsZYNZlWpy'>Loading the player...</div>
<script type='text/javascript'>
file: 'rtmp://',
image: 'images/video-placeholder.jpg',
width: '100%',
height: '100%',
autostart: 'false',
provider: 'video'

3 Community Answers


JW Player Support Agent  
0 rated :

You’re currently setting your media within your embed to be an RTMP stream which is unsupported on mobile devices:


0 rated :

ok, thanks for outlining the problem.

For the solution, what should I do? Do I need write custom code to "sense" that the device is a mobile and then offer a direct link rather than via a media server?

Any tutorials or examples you could suggest to surmount this problem?

Thanks an advance for help.


JW Player Support Agent  
0 rated :

You can set up a sources fallback. Meaning we would attempt RTMP first(If flash was installed) and fall back to an HTTP MP4 link. We have examples of this here:

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