Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error loading media: File could not be played

I create a page and start playing video with jwPlayer. When I reload the page it has short period of time (less than a second) that player show me the message "Error loading media: File could not be played" and reload the page (or redirect to other page). When the page is reloaded I can watch the video again without any problem. It happens in HTML5 mode only with Chrome and Firefox. I try to use onError event but this event is thrown after the message show in player and I can't use it. I prefer player to stop and redirect or load without such kind of confused message.

Best regards Zlatko Yankov

1 Community Answers


JW Player Support Agent  
0 rated :

Hi Zlatko,

Please send me a link to your page so I can investigate further.


This question has received the maximum number of answers.