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No sources found


All our live streams are showing the error message "Playlist could not be loaded: no playable sources found" since a couple of hours. Wowza is running smoothly and streams work fine on Safari.

http://www.novascotiawebcams.com/south-shore/peggys-cove-lighthouse.html

Any player updates recently?

Best regards,

Ralf

8 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

You are linking to an RTSP link inside of your setup, which the player does not support. The other stream you have is http://stream.novascotiawebcams.com/mxpeg/peggyscove/playlist.m3u8?DVR, which is HLS (premium+ only), but your account is Pro.

ralf.pickart

User  
0 rated :

I don't understand... I am paying for the ads version, HLS always worked. Please explain.

I know the RTSP is not supported, will take it out.

Ethan Feldman

JW Player Support Agent  
0 rated :

Hm, something must have happened to the account, let me have our team check here.

ralf.pickart

User  
0 rated :

A quick solution is much appreciated.

Ethan Feldman

JW Player Support Agent  
0 rated :

I will let you know.

Ethan Feldman

JW Player Support Agent  
0 rated :

Please email me directly so I can get this fixed asap – ethan [at] jwplayer [dot] com.

ralf.pickart

User  
0 rated :

Sent.

Ethan Feldman

JW Player Support Agent  
0 rated :

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