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Video will not play in firefox on MAC or XP

We have issues with FF on certain OS. There seems to be no problem on chrome or safari

Any help would be greatly appreciated!


2 Community Answers


0 rated :

Now c'mon. No link? What are we supposed to do, take wild guesses?


JW Player Support Agent  
0 rated :

Hi Andy,

Yes, please provide a link. Firefox on Mac does not have a built-in support for HTML5 .mp4’s, so our player switches to Flash mode. If the end user does not have Flash installed, most videos won’t be able to play.

Hope this helps,

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