Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Uploading new film frozen


I am trying to upload a new version of a film that is already on the platform but it seems to be stuck on uploading and has been for about 20mins now.

Any ideas please?


1 Community Answers

Remco van Bree

JW Player Support Agent  
0 rated :

Do you mean you still see the upload dialog, or is the video reporting that it is currently processing.

This question has received the maximum number of answers.