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Ads not working on iPhone (vast)

Hi .. Vast is working fine on desktop, but when I tried to play in my iPhone the player goes directly to live streeming istead of show video Ad

link: http://concepto.ws/test/vast1.html

I appreciate your help

3 Community Answers

Andrew

Best Answer  JW Player Support Agent  

Hi,

I’m currently seeing a CORS issue with your ad tag here. (Essentially, an HTML5 Cross-domain problem)

Please take a look at our following article for more information on how to resolve this issue:
support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading

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Andrew

Best Answer  JW Player Support Agent  
0 rated :

Hi,

I’m currently seeing a CORS issue with your ad tag here. (Essentially, an HTML5 Cross-domain problem)

Please take a look at our following article for more information on how to resolve this issue:
support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading

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contacto

User  
0 rated :

Thks for your answer

I already add crossdomain to my server

http://concepto.ws/crossdomain.xml

But I got the same error .. I can see OK in desktop (pre-reollan the streaming) but in my iPhone Only I can see the streaming (no pre-roll)

I already clear cache and cookies from my iPhone

Is there anything else that I can do to fix this?

Thks

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Andrew

JW Player Support Agent  
0 rated :

Hi,

A crossdomain.xml is currently only utilized for Flash. In cases utilizing HTML5, Cross-Origin Resource Sharing must be configured.

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