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HTML5 + AD Bug: Player fails to play, when the AD is not completed

Hi!

We found an issue in JW Player on HTML, if we initialize a Player instance, remove it, and initialize the div with a different (or the same) Video.

It can be reproduced here
http://dev.uvp.apa.at/jwissuetest.html

click "Init1": The ad of the first video starts to Play.
Click "init2" WHILE the Ad Runs. The player initialises in Background, the "onReady" Event is fired, but the div stays White. No controls, no keyframeimage, nothing apears.
But if you click "play" (jwplayer("player").play();) the ad of the second video starts playing, everything seems fine.

This behaviour on every HTML 5 Browser, and only if the Player is removed while playing the AD. We can reproduce this issue with calling the "remove" function, on our site the div is removed from JavaScript.

Are there any ideas how to overcome this?

Regards Robert

4 Community Answers

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robert.szuka

User  
0 rated :

Remark: the best way to reproduce is on ipad/safari

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Ethan Feldman

JW Player Support Agent  
0 rated :

This doesn’t seem to happen for me in Chrome with Flash disabled.

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robert.szuka

User  
0 rated :

But it does happen in Firefox and in Safari on IOS!

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Ethan Feldman

JW Player Support Agent  
0 rated :

Just checked Safari and FF, works fine.

Also, you have to press init first, then play, pressing init by itself just changes the player.

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