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Problem playing video on multiple devices

I have the jwplayer setup below:

<script type="text/javascript" src=""> </script>
'sources': [{
'file': "",
'file': "",
'width': "100%",
'aspectratio': "16:9",
'autostart': false,
'stretching': 'uniform'
Both video files for the video (.flv and .mp4) exist. The problem that I am having is that on select devices, the player spits the error:
“Error loading media: File could not be played!”

So far I noticed this happens on Android phones.

The website is here:

Please help!

2 Community Answers


0 rated :

Just provide the MP4. There's no need for the FLV at all - it just introduces a pointless complication.

Ethan Feldman

JW Player Support Agent  
0 rated :

The issue is that this file –

Has this mime-type – application/octet-stream

It should be – video/mp4

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