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Ads and Player not showing on all browsers

We've installed the player on several pages of our website, and we've came across a few different issues.

On one hand, the player is just not showing in Safari (more specifically, when Safari is opened from any Apple device).
On the other hand, the ads don't always show up, being the case of not showing up the majority of times, regardless of the browser. And when it does show, it's always the exact same ad on every single video

3 Community Answers

Ethan Feldman

JW Player Support Agent  
1 rated :

Please provide a link.


0 rated :

here it is, after the title: "Videos Alimentacion", you may see the JWPlayer:

Ethan Feldman

JW Player Support Agent  
0 rated :

Ads work fine here for me in html5 mode using firefox 29.

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