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Self hosted MP4 never plays

After 3 days of trying every possibility i need to ask for help.

The sample.mp4 that i use IS playing when i stream it from your cloud.

When i self host (GoDaddy ftp, File Factory, 4-shared, shared.com this same sample.mp4 file is not playing, tried all possible options en do not have any left.

Here is the code and link:

http://dramaboard.com/public_html/upload/sample.mp4

<div id='playerZxyIlBHtjRIC'></div>
<script type='text/javascript'>
jwplayer('playerZxyIlBHtjRIC').setup({
file: 'http://dramaboard.com/public_html/upload/sample.mp4',
image:
'http://www.longtailvideo.com/content/images/jw-player/lWMJeVvV-876.jpg',
width: '640',
height: '360'
});
</script>

This should be working but is not.
Location of the player folder is:

/public_html/jwplayer/

It is not working on IE/Chrome/Firefox .. tested at home and at my work. .weird detail is that my wife, who is on Safari can play some of these files BUT not all, just a few.

I noticed that when i make changes sometimes (happend 2 times) the file IS working. but if i want to reproduce it fails.

I am on Invision Power Board and here is the link to the post (register first to see this)

Hope you can reach a solution from this information.

Thanks a lot in advance !!

Erwin




6 Community Answers

M...

Best Answer 

We need a link to your actual page.

The "public_html" part of the address is not visible to the outside world, and is never part of a URL - that's just the location where your server keeps the files that constitute your site.

So, the "file" attribute should be:

http://dramaboard.com/upload/sample.mp4

View in conversation
Up Down

M...

Best Answer  User  
1 rated :

We need a link to your actual page.

The "public_html" part of the address is not visible to the outside world, and is never part of a URL - that's just the location where your server keeps the files that constitute your site.

So, the "file" attribute should be:

http://dramaboard.com/upload/sample.mp4

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide a link.

Up Down

e...

User  
1 rated :

Thanks MisterNeutron, that did it !!

Im now able to play anything from my hosts server :)

Can you please tell me if it is possible to use services like FileFactory/ shared.com /4shared.com and the likes of them to use for streaming purposes ?
A link from filefactory is as follows:

http://www.filefactory.com/file/2oxm3t40yx7f/sample.mp4

This cannot be used as i understand.

Is there any way to make use of a site like this for streaming ?
Do you know of any affordable alternatives that offer unlimited diskspace or at least 100GB ?

Greetings,

Erwin

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

We do not support those services.

Up Down

e...

User  
0 rated :

Hi Ethan,

Could you please tell me what services are supported ?

I read Google Drive ? Are there any more ?

Thank a lot in advance.

Erwin

Up Down

Ethan Feldman

JW Player Support Agent  
-1 rated :

The only 3rd party service we officially support is YouTube.

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