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Captions on iOS


Hi,

I want to display captions on iOS devices, which is possible according to http://www.jwplayer.com/html5/track/ and works fine with this code:

<video width="640" height="360" id="video" x-webkit-airplay="allow" controls src="XXXXX">
<source src="XXXXX" type="video/mp4" />
<track kind="subtitles" label="English" src="/test.vtt" srclang="eng" default />
</video>

But when I want the JW Player to display captions on iOS, it works only on iPad in Non-Fullscreen. On iPhone it doesn't show anything:

tracks: [{
file: "/test.vtt",
label: "English",
kind: "captions",
"default": true
}],

When will you add support for captions on iOS devices?

Regards,
Bernhard

PS: http://support.jwplayer.com/customer/portal/articles/1407438-adding-closed-captions mentions "JW Player does not yet support captions on mobile devices (Android/iOS), since it's not yet possible to render them. This limitation will be removed when these devices support Text Tracks natively."

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

Hi Bernhard,

Thanks for your feedback. I have noted your feature request and have escalated it to our development team.

Kind regards,
Todd

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