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Difficulties to integration JW Player 6.8 with Liverail

Hello JWplayer team,

As the french leader video ad network, many of our partners are using your player for video advertising. We encountered an issue and we would need your clarification.

We are using Liverail as adserving solution. Liverail has developped a range of plugin to make their tool compatible with every player on the market, including yours.

But we have been experiencing an issue with JW Player 6.8 version. It seems that something is causing a loading error when Liverail Plugin is implemented, but neither Liverail nor us are able to see what is causing this error.

Please find below a test page and a documentation on how Liverail plugin is added to JW :,6887.html

We have reach out Liverail support and they assured us that nothing has been changed on their hand.

Have you any clue about what would cause this behaviour ? Would you please investigate on this critical matter and get back to us ?

We tend to recommand your video solution to our publishers, ie your clients. We need to be sure that your solution works proprely with our technologies.

Please do not hesitate to contact us for more informations.


3 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

I can’t view your link.

“The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.”


0 rated :


hare are ids for connecting

guest / rustica123

have a nice cay


0 rated :

Hello Ethan,

Have you been able to investigate on the matter now Lorenzo has given you the access ?

Please get back to us with further details.

Thanks for your support Ethan,


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