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Jwplayer 6 Wordpress plugin nor generating Youtube thmbnails


I'm using Wordpress 3.9 and JW WP plugin 2.1.2 and when adding youtube video, the pluging generates a thumbnail url and video description which is correct when entered into a browser but is not found by Wordpress. The videos appear without thumbnails. Is there something you can suggest?

3 Community Answers

Andrew

Best Answer  JW Player Support Agent  

Hi,

Currently, the player does not utilize youtube thumbnails. Currently, we only support this functionality through VTT files.
http://support.jwplayer.com/customer/portal/articles/1407439-adding-preview-thumbnails

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Andrew

Best Answer  JW Player Support Agent  
0 rated :

Hi,

Currently, the player does not utilize youtube thumbnails. Currently, we only support this functionality through VTT files.
http://support.jwplayer.com/customer/portal/articles/1407439-adding-preview-thumbnails

d...

User  
0 rated :

The wordpress plugin geneerates a poster image url as well as the link to the video when I add external media to the post.

Link url: http://www.mysite.com/wp-content/uploads/https://www.youtube.com/watch?v=0mco5aKqvPE

Poster image url: http://i1.ytimg.com/vi/0mco5aKqvPE/0.jpg

Why does it generate the Poster image url in the plugin if it's not supported? Is there a way to add a thumbnail to the video manually?

Andrew

JW Player Support Agent  
0 rated :

Hi David,

This poster image is accessible via Youtube’s API, which is what we are supporting. The thumbnails are utilized differently and are not able to be pulled, unfortunately.

Regards,
Andrew

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