Problems playing mp4 video

JW Player — Apr 17, 2014 03:49PM EDT

Hello,
I have been trying to set up jwplayer on my wordpress blog, but I can't figure it out. I have lighttpd installed on my server and wanted to use it for streaming. On my computer (Chrome, WinXP) the video starts playing but then it seems it doesn't really stream, I can't scroll forward and back properly. On my friends computer (IE8 or 9, Win7) he gets this error:
"The video could not be loaded, either because the server ir network failed or because the format is not supported".
Could you please have a look at this?
Thanks!
Greg

14 Community Answers

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JW Player

User

Apr 17, 2014 03:49PM EDT 0 rated :

I forgot the link: http://www.big-feet.net/wp91/oct-13/

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:49PM EDT 0 rated :

You need to install a pseudo streaming module – http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12534/video-delivery-http-pseudo-streaming

Also, have your hosting company enable the mp4 MIME-TYPE on your server. They might be able to install the http streaming module as well.

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JW Player

User

Apr 17, 2014 03:49PM EDT 0 rated :

H.264 streaming module was already installed and my host just installed mp4 mime type. It still doesn't work properly.

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:49PM EDT 0 rated :

I just went to your site and checked with Firebug.

I see this on the mp4 file:

Content-Type	text/plain



This means the MP4 MIME-TYPE was indeed not set up correctly. Chances are, the neither was the streaming module, then.

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JW Player

User

Apr 17, 2014 03:49PM EDT 0 rated :

My host's support tried and fixed something and it seems to work fine in Chrome but I still can't forward the video (no streaming) to get to non-buffered part in other browsers (Firefox and IE).

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:49PM EDT 0 rated :

This is because those browsers are using Flash, which need pseudo streaming to be able to seek ahead to un-buffered parts.

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JW Player

User

Apr 17, 2014 03:49PM EDT 0 rated :

Does it mean that problem is still on my host's side? What could be wrong?

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:49PM EDT 0 rated :

Have you host installed pseudo streaming for you – http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12534/video-delivery-http-pseudo-streaming

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JW Player

User

Apr 17, 2014 03:49PM EDT 0 rated :

Yes they have. That's what they say anyway.

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:50PM EDT 0 rated :

Set the provider variable to http

See if that works.

If it does not work, you need to set the http.startparam variable to either starttime to apstart

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JW Player

User

Apr 17, 2014 03:50PM EDT 0 rated :

As you suggested I tried it all here:
http://www.big-feet.net/wp91/october-1/ and I can skip through the video on Chrome and Firefox, some problems on IE but on my friend's computer he gets this:
The video playback was aborted due to a corruption problem or because the video used features your browser did not support: http://www.big-feet.net:8080/wp91/vids/...file name goes here
Could you please check how it looks on your side? I want every user to be able to watch the videos so I am worried about some incompatibilities here.

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:50PM EDT 0 rated :

It works for me in both browsers.

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JW Player

User

Apr 17, 2014 03:50PM EDT 0 rated :

Sounds good, how much delay do you get before the video starts playing at the beginning and when skipping?

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 03:50PM EDT 0 rated :

A few seconds? Not much.

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