also I need to know is the player dependant on the swf as a flash video player , I am trying to use the html5 version, any help would be appreciated thx
Seem to have similar problem, video seems to buffer but does not start to play. Same issue using player wizard: http://www.longtailvideo.com/support/jw-player-setup-wizard
Yes, your test video works correctly. Most MP4 files work correctly, just few of them has some problems - they seem to buffer, but playing never starts - player show indicator even if buffer bar is fully loaded.
QuickTime, VLC and other players does not report any errors / warnings.
Dear Friends, I have encode my videos with HandBreak, but some of them are not working in several browsers, Coul you help to know the standar for mp4 that work in all de browsers?? thanks for you help
We are facing the same problem, mp3 works fine, but no luck with mp4. Please check this link: http://www.topcatrecords.com/videos/muddy-waters-in-concert-1971.html Click on play button for any video link inside the product.
Please advise.
Many Thanks in advance. Nir Banerjee For Apex Division
Having a similar issue to those above. The MP4 I've uploaded works fine for the flash version, however when viewed via iPhone, the HTML5 player is blocked by the following message:
The video could not be loaded because the server or network failed or because the format is not supported: http://tovuti.quantumwebdev.co.uk/userfilesmodules/media_suite/1/Venture-Animation.mp4
Would anyone be able to offer me a reason / possible solution for this?
It might have to do with how your mp4 file was encoded. I would recommend trying a regular <video> tag without using the JW Player at all to see what happens.
If your FFMPEG don't accept libx264 you can try this - remove your ffmpeg http://www.zoharbabin.com/build-and-install-ffmpeg-and-x264-on-debian-squeeze-the-dumb-guide
I am having trouble with HTML5 playback as well. Following link has an MP4 encoded first via encoding.com and then I used Handbrake and iPhone 4 preset to finish up.
Plays fine on WP JW Flash player but not on HTML5 so cannot test iPhone playback.
I did manage to get an mp4 to work in both HTML5 and Flash JW but it will not playback on the iPhone/iPad, just says the video could not be loaded etc etc
Yep, not a problem annoyingly! Tried encoding many many ways but always seems to be either flash not working, then HTML5 or iPhone no blend even using Handbrake and encoding.com presets.
Got a thought that this maybe header/mime based from the server itself. Not sure how it would play on all browsers and andriod, but could it be sending application/octet-stream (or some other default type) which is fine for those and not video/mp4 which apple products need?
I've encoded some video to h.264 that will play on iPhones, mobiles and tablets but buffers for an absolute age (perhaps loading all of the video content before playing) on PCs using Firefox, Chrome, IE or Opera.
If the player needs to buffer the whole video before starting playback, this generally happens when the part of the file that contains seek information is at the end of the file.
Running this tool on the video file should fix this: http://renaun.com/blog/2010/06/qtindexswapper-2/
I am trying to implement video on the following URL: http://midniteforest.com/hearst-baby-heads/
Yes, a little creepy, I know :)
The issue is that while it plays on a PC (tried both html 5 and flash) just fine, it does not do so on Android 2.3 (Samsung phone) on either Opera or the built in browser. In Opera, it shows the static image but when trying to play it says "video cannot be played because server or network failed, or because formatting is not supported. In the standard browser, there is no static image displayed only a black box, and when I click it it loads a blank black page with "loading video" but never any progress.
I used handbrake to format the video as mp4 with .264 and AAC.
I tried your test video on a page (rather than a post, as I had done with my test http://www.midnoteforest.com/hearst-baby-heads/). The test page is: www.midniteforest.com/test-page, and it seemed to work correctly.
Two possibilities I can think of, let me know what your thoughts:
1. Maybe my mp4 is not compliant with JW specs. Do you have any specifications available on the Handbrake settings I should be applying? I used mp4 / h.264 / AAC.
2. Maybe the theme I am using is causing a problem for use of video within posts - I'll muck around with it some more to see if there is a difference on the video location being a post (problematic example) versus a page (bunny test).
I put both videos on the test page to make it apples-to-apples. My video doesn't load which makes me think that my video is not quite compliant. Any guidance appreciated with Handbrake specs.
Also, what is the influence of specifying the html5 file locations versus leaving it as "none"
When encoding, please make sure you are using H.264 Baseline Profile Level 3.0 or lower with no more than three reference frames, AAC Low Complexity Profile, and an MP4 container if you want to support older iProducts. The “Normal” profile in Handbrake doesn’t use Baseline Profile H.264 so the older devices can’t decode it. Use the iPod or iPhone presets in Handbrake and they will work fine in Flash as well! Make sure to also check off Web Optimized, and iPod 5G Support! Also, please note, older iOS devices (3Gs for example), have a resolution limit of 640×480!
Hi, i have a problem with wordpress the player work correctly with safari/firefox but don't work with chrome it's a test http://www.videonotizie.tv/videos/eererer/ it's work correctly with safari/firefox but not with chrome it don't switch from html5 to flash.
i have an MP4 file that plays file with JW Player free on Firefox, however will not play on IE9 (Error loading media: file could not be played !), well the media works in firefox, so why not IE9???
Ethan! My task is to upload videos of GoToWebinar sessions. The files have a codec applied for the purpose of compressing the files for download. This codec must be removed, and the file recoded before it is recognized as a .wmv by editing software. I use a batch file to remove the codec, and MS Expression 3 to recode. Then I edit using NeroVision to convert to .mp4, and use JW5 to stream them. After much trial&error (you helped me), I got this to work for 2 videos back in September. Now I have a third, which I believe I have handled exactly the same, and it refuses to play. Since the other 2 do, I must assume the problem is in the coding of the video. Nero only offers MPEG4, 3GPP, and PSP. I have tried changing size and bitrate, to no avail. Here is the page: http://caves.org/webinars/webinars-test.shtml Can you see what I'm missing? Thanks!
I'm having the same problem. Trying to use JWPlayer Pro 5.10 on a WordPress site, with the 1.71 WordPress plugin. Works fine in embed/Flash mode, but when I try to use the WP shortcodes with HTML5, I get the "server or network failed or format is not supported" error. Here's the link to the page I'm working on: http://prolefeedstudios.com/wp/?p=80
Here's what I've tried: - Re-encoded the 480x270 mp4 file with Handbrake, using the "iPhone & iPod Touch" presets, with "Web optimized" and "iPod 5G support" buttons checked.
- Added a MIME type on my server for "video/mp4" and associated the "mp4" and "m4v" extensions to it. (Note there is an existing system "audio/mp4" setting associated with the "mp4" extension. I cannot edit this system MIME type.)
- Re-encoded the mp4 file to a m4v container, thinking maybe the system audio MIME was interfering with the mp4 extension.
- Tried opening the mp4 file (http://www.prolefeedstudios.com/video/HD/Car-Free-Klezmer_480x270.mp4) directly in Firefox 17.01 for Windows. The QuickTime plug-in plays it perfectly.
Any other suggestions? Thanks very much in advance.
One thing to note is that if you are using Firefox and trying to force the player in HTML5 mode, it won’t work. Firefox does not support MP4 files in HTML5 <video> natively. I would recommend using Flash and then HTML5 as the fallback.
I have a similar problem as described by many here. It is about this: http://movies.flapstar.com/MP4/1/100_8ec88a254a6de54796ea5b2db158d649/index.php
Works in chrome, in firefox, on my iphone but not in IE (internet explorer). When i paste the link of the MP4 directly in IE it does work. http://flapstar.com/work/files/100_8ec88a254a6de54796ea5b2db158d649/movie.mp4
I created this MP4 with ffmpeg with -acodec libvo_aacenc and -vcodec libx264 .
I am trying to solve this for days now. I hope you know the solution.
Regards, Bob.
Here is some additional information about this mp4. ffmpeg version 1.0.1 Copyright (c) 2000-2012 the FFmpeg developers built on Dec 28 2012 03:16:31 with gcc 3.4.6 (GCC) 20060404 (Red Hat 3.4.6-10) configuration: --enable-version3 --enable-gpl --enable-libmp3lame --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libvo-aacenc libavutil 51. 73.101 / 51. 73.101 libavcodec 54. 59.100 / 54. 59.100 libavformat 54. 29.104 / 54. 29.104 libavdevice 54. 2.101 / 54. 2.101 libavfilter 3. 17.100 / 3. 17.100 libswscale 2. 1.101 / 2. 1.101 libswresample 0. 15.100 / 0. 15.100 libpostproc 52. 0.100 / 52. 0.100 Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'movie.mp4': Metadata: major_brand : isom minor_version : 512 compatible_brands: isomiso2avc1mp41 encoder : Lavf54.29.104 Duration: 00:00:09.20, start: 0.000000, bitrate: 597 kb/s Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 960x540 [SAR 1:1 DAR 16:9], 475 kb/s, 25 fps, 25 tbr, 25 tbn, 50 tbc Metadata: handler_name : VideoHandler Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, mono, s16, 128 kb/s Metadata: handler_name : SoundHandler At least one output file must be specified
>I see the video just fine here, did you get it working?
The page/player code has not changed. The GTW folks resampled the file for me, and it works now, but there is a 32-second delay before it starts. Heck, it may have worked before, and I just wasn't patient enough. But downloading the file to WMP is faster!
A couple of other folks have said the file plays, and promptly, for them, so I'm at a loss for why mine is slow to load (in all browsers). Does it play promptly for you? (Great Basin is the file.) I'm running it on an i7, 2.8 GB CPU with 8 GB RAM and no competition, so it's not a horsepower problem.
So I'm still head-scratching, and still not able to create a file that will play.
@Bobje – This link is forbidden – http://movies.flapstar.com/MP4/1/100_8ec88a254a6de54796ea5b2db158d649/index.php, and this link – http://flapstar.com/work/files/100_8ec88a254a6de54796ea5b2db158d649/index.php, isn’t eve using the JW Player at all! Please advise.
@Alex – If the entire video has to be downloaded first, that can be fixed with this tool – http://renaun.com/blog/2010/06/qtindexswapper-2/
@Ethan - The GTIndexSwapper is a really handy tool; thanks! However, I solved my coding problems the way I should have in the first place -- by borrowing Adobe Premier Pro to save the conversion as H.264. Bingo, everything works great! Proving once again that you get what you pay for...
Thanks, though, for your patience and help; this is a GREAT FORUM!
Please view the source to understand i want it to play in facebook and on my website. In IE the player in the url doesn't work, in firefox it doesn't. Nothing works in facebook after pasting link.
I made a test page with your bunny.mp4 video file. It works in Chrome, but not working in IE9 and Mozilla18. The test page is http://dubturbo1.counselstime.com/ Can you help me please?
Tested in Opera, Firefox 18 (Linux and Windows) as well as IE on Windows. Tried switching the metadata with qt-faststart (CLI tool like QTIndexSwaper: https://github.com/danielgtaylor/qtfaststart ). No dice.
Only difference is I muxed the first video with MeGui and the second and third with ffmpeg.
There's a serius bug on Hardware Acceleartion Decode on Chrome, that now is enabled by default.
It fails do decode H264 files. It throws MediaError 3: DECODE. When Hardware Acceleration is disabled, it works flawlessly.
My suggestion to your product is to try and play the video again using Flash if video fails with that error on HTML5 video element, instead of showing an error message to users.
read through all your advice but cant find my error. Id appreciate if youd take a look Ethan:
- Wordpress Installation - JW Player: Installed (JW Player 5.9.2118 (Licensed version)) JW Embedder: Installed - Sample URL: http://www.elink-distribution.com/lifesize-icon-launch-commercial I used this code to embed:
Good day, sir - My website is http://vernonchurch.org/index.php?option=com_content&view=article&id=67:wednesday-january-23-2013&catid=30&Itemid=176.
I'm trying to encode videos for desktop and mobile browsers. This video works on my Android tablet, but not desktop Chrome. I encoded it using a mobile standard profile on AVS. What do I need to do better?
Ethan, I used AVS Video Converter. I am trying Handbrake now with the iPhone/iPod Touch profile. I'll upload that quickly. What browser are you trying to see the video?
