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Cloud-Hosted Playlist works - only sometimes


Our church is doing a series with remote locations so I'm trying a proof of concept with JWPlayer cloud-hosted as an alternative to Youtube.

I set up a working cloud-hosted sidebar playlist here:
http://ManOnTrial.com/Truth/

It worked great for about 1 hour. Then for no discernible reason we began to get "Error Loading Media; File could not be played."

I tried adding a crossdomain.xml file to the subdomain and subdirectory. No help.

We are using Firefox 25.

I was surprised the JWPlayer manager has no way to produce a sidebar playlist which includes all the videos one has uploaded into the JWPlayer "cloud."

Instead, I had to guess my way through this: I hit publish, saw the RSS file, viewed source, combined everything between the <channel> tags, and put them all in one rss file here: http://ManOnTrial.com/truth/truth.rss. That worked...for about 1 hour.

The publish button only seems to produce .rss files useful for a single video. Where is the aggregate all videos into a playlist function?

Thanks for the input!
Love,
Jake Johnson

10 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

The issue here is that you made a playlist from our hosting, and our hosting already uses RSS, and inside our RSS, the urls have a 1 hour expiration time.

JW Player

User  
0 rated :

Thanks for the reply. So what is the proper way to make a playlist using the JWPlayer cloud-hosted service? Should a play list link to the mp4 files directly? But in that case, one would forfeit the multiple levels of quality controlled by the generated RSS.

Is there not a way to generate a playlist from one's uploaded hosted files automatically?

Ethan Feldman

JW Player Support Agent  
0 rated :

It is not possible to make a playlist using our cloud hosted service yet I’m afraid.

JW Player

User  
0 rated :

I see Ethan - thank you! The model used was syntactically correct notwithstanding the 1 hour time limit imposed by JW?

Interestingly, this page works without limit for a single file:
http://theangel.tk/test.htm

One might think if one pointer to a cloud-hosted mp4 files works, then code aggregating a few would work, provided the playlist was not a JW rss but located elsewhere.

Could I use Royal Slider to point directly to the cloud-hosted mp4 files? This theoretically accomplishes the playlist sidebar and JWPlayer engine to decode the cloud-hosted mp4 files, at least according to the Royal Slider instructions. So any playlist (besides JW hosted rss playlists) pointing to the following mp4 sources should work?


<jwplayer:source file="https://videos-vm.jwpsrv.com/ElcJVU4j/videos/bf6fHMWt-4PW0qGkA.mp4?5c877a8d15f183bb974dcdccb105a79495b4e5e3b1b6e4cf2779670f5899aad9c59227fab286c969235457c558def4486a44bd41fef1a421fd66f686fa68fdd1e574d4b57fdb56c43855336ebdbdf72c1ea2ef804f1e" label="360p" default="true" />
<jwplayer:source file="https://videos-vm.jwpsrv.com/ElcJVU4j/videos/bf6fHMWt-ONX5RUHY.mp4?5c877a8d15f183bb974dcdccb105a79495b4e5e3b1b6e4cf2779670f5899aad9c59227fab286c969235457c558def4486a44bd41fef1a421fd66f686fa68fdd1e574d4b57fdb56c438554870b2b8d43eb08b1d8e99a1" label="180p" />

Or is the most viable solution to fallback to JWPlayer 5 and host it all on my own webserver perhaps using Amazon or Youtube to host the media?

Thanks for your guidance.

Ethan Feldman

JW Player Support Agent  
0 rated :

Basically, if you use a single file, you are pointing to the rss file, so after the 1 hr expiration time in the mp4 files, inside of the rss happens, a new token is created. I have never used Royal slider before.

JW Player

User  
0 rated :

Does the token have an instant renewal like DHCP leases, whose transaction is unknown to the client? With my single page here: http://theangel.tk/test.htm It always works but it does point to an rss file. When does the 1 hr lease begin and are new tokens generated in perpetuity? You can see my working Royal Slider here: www.ManOnTrial.com

The developer gives an example working with JWPlayer here:
http://help.dimsemenov.com/kb/royalslider-javascript-api/adding-support-for-third-party-video-player

He even has a zip file with everything set up :-)

http://help.dimsemenov.com/help/assets/376836e4c4d965811fa8b728a3c85410cc486410/jwplayer-royalslider.zip

I'm thinking if my www.theangel.tk/test.htm always works, then perhaps the renewal of tokens is blinding fast and the Royal Slider will work by pointing to several single rss files? Or does JWPlayer try to thwart attempts at this for some reason?

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, the client has no idea.

Yes, you could use the player in the slider and have each one point to an rss file.

JW Player

User  
0 rated :

BINGO!!!!! That's the bottom line I was after Ethan - Thank you!!!
Tell your Manager you deserve a raise, promotion and window office :-)
~~
May God bless you, yours
and every noble endeavor.
www.biblia.com/books/niv2011/Romans6
~~

Ethan Feldman

JW Player Support Agent  
0 rated :

Np! :-)

a...

User  
0 rated :

Hooray!

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