Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

mp4 flash fallback not working in firefox on osx


I'm having some issues with the jwPlayer in firefox on OSX. Hoping someone here can give me some help!

The player works perfectly on chrome, IE, safari & firefox on windows. Yet or some reason the player is not loading in firefox on the mac. The player window doesnt load at all.

Here is an example of a page with this issue:
http://162.242.161.143/testing-manage-video-errors/

I only have access to a windows machine, however I see this problem using the latest version of firefox in browserstack which should have the flash plugin installed.

I'm hoping it's a simple fix and I don't need to transcode all my video content to webm!

3 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

height: “360px”, should be height: “360”,

JW Player

User  
0 rated :

Dude. You are the man. I'm so glad it was something so simple!

Ethan Feldman

JW Player Support Agent  
0 rated :

Np!

This question has received the maximum number of answers.