We are trying to associate and play VTT file with universal streaming video URL .i.e. file with f4m extension. Sample link - http://sapeventsvod-vh.akamaihd.net/z/sapphirenow/orlando2013/vod/st4-13002_,200,600,1200,.mp4.csmil/manifest.f4m
Please advise on how to proceed further.
Thanks
Where are you trying to run this?
http://webservices1.sapvirtualevents.com/contenttestapi/docs/jw6/f4mplayer.aspx
Is AkamaiAdvancedJWStreamProvider on your server the latest version? I get a not a valid media provider error.
Please try this link
http://apitest.sapvirtualevents.com/jwplayer/f4mplayer.aspx
Please try to open this link in Chrome if doesn't work on FF
It plays fine for me in FF.
Can you please help us with our original issue?
We are trying to associate and play VTT file with universal streaming video URL .i.e. file with f4m extension. Sample link -
http://apitest.sapvirtualevents.com/jwplayer/f4mplayer.aspx
Please advise on how to proceed further.
Can you try to put up an unrestricted crossdomain file here to test? – http://apitest.sapvirtualevents.com/crossdomain.xml
We have updated the crossdomain.xml file, please review and let us know your thoughts.
Thanks,
Deepak
http://apitest.sapvirtualevents.com/crossdomain.xml is not unrestricted.
ok, what do we exactly need to do to make it unrestricted. We have made it open from our side.
Make it like this:
<?xml version=“1.0”?>
<!DOCTYPE cross-domain-policy SYSTEM “http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd”>
<cross-domain-policy>
<allow-access-from domain="*" />
We have updated the file as stated.
Ah, ok. Can you also update to 6.8?
https://account.jwplayer.com/
Is it important to update the player? we have a lot of things that will require changes if we update the player?
Do you think updating the player will fix this issue? if yes, we shall take that risk and go ahead with it.
Thanks,
Yes, I think updating will help.
we have updated the player version on our local instance - still no go.
What is that we can do?
Does VTT files even work with .f4m extension videos?
Thanks,
6.4 is still being used here – http://apitest.sapvirtualevents.com/jwplayer/f4mplayer.aspx
We update the player on our local system and not on the link mentioned above.
Is it like VTT is not suppose to work with JW player version 6.4?
Also, here's another thing that we identified: VTT files are not working with .f4m extension files because we need to pass playlist code (snippet below) to render the .f4m files however we do not use any playlist code while playing a .mp4 file - resulting VTT files works fine for all .mp4 VODs.
Do you think this could be the issue? If yes, please help us with a solution to the same.
If no, please let us know the alternate to have this working.
Code Snippet
jwplayer("jwplayer").setup({
stretching: "fill",
playlist: [{
file: videofile,
provider: 'AkamaiAdvancedJWStreamProvider.swf',
type: 'mp4',
image: imageUrl
}],
Thanks,
The crossdomain should also exist here – http://sapeventsvod-vh.akamaihd.net/crossdomain.xml
As well as here – http://events.sap.com/crossdomain.xml
Can you try to update them to the unrestricted one?
Following up on my colleague's thread. The files have been updated:
http://sapeventsvod-vh.akamaihd.net/crossdomain.xml
http://events.sap.com/crossdomain.xml
http://apitest.sapvirtualevents.com/crossdomain.xml
The F4M code with playlist doesn't work with thumbnail. The playlist doesn't doesn't load thumbnail with a normal Mp4 as well. Like:
playlist: [{
file: videofile,
provider: 'AkamaiAdvancedJWStreamProvider.swf',
type: 'mp4'
}],
Questions:
1. Does playlist tags support thumbnail?
2. Could you provide us a sample code implementation of F4M + thumbnail?
We hold a valid license and this is crucial to get implemented. Please assist.
It looks like the akamai provider doesn’t allow for vtt files to be loaded. The player won’t even request the files when the provider loads.
Thanks Ethan for clarifying. Can you give some update on when Jwplayer plan to have this integration?
Np, will do.
