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live RTMP smil, Auto and Manual problems

Hi
I am setting up a demo page for a live rtmp broadcast, with 3 video bitrates/dimensions
The problems I see are:

1. Auto seems to not switch at all (stuck on the 'mobile' bitrate, when there is plenty bandwidth for 720)

2. When manually selecting a different dimension, the video stops and have to click play/restart on the video again

url: http://128.127.159.163:8090/video/jw.html

smil:
bc.. <smil>
<head>
<meta base="rtmp://128.127.159.1/live/" />
</head>
<body>
<switch>
<video src="rik_bbc1hd" height="720" system-bitrate="2000000" width="1280" />
<video src="rik_bbc1sd" height="360" system-bitrate="800000" width="640" />
<video src="rik_bbc1mobile" height="240" system-bitrate="400000" width="426" />
</switch>
</body>
</smil>



html:
bc.. <div id="player">Loading the player...</div>
<script type="text/javascript">
jwplayer("player").setup({
file: "/video/rtmp.smil",
height: 720,
width: 1280
});
</script>

9 Community Answers

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Odd, on your page, auto just buffers for ever, and if I try to switch to any bitrate, I get a Flash debug error, then Flash crashes:

Error: Error #2154: The NetStream Object is invalid. This may be due to a failed NetConnection.

Up Down

JW Player

User  
0 rated :

Hi
We have a new demo up at http://demo.hiberniacdn.net/livewatch with the same problem
select to watch "Hibernia Amsterdam - SBS"

then toggle through the bitrates

For me, the stream stops and I have to click play again on each bitrate

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

This one plays fine for me.

Up Down

JW Player

User  
0 rated :

it works, but switching between different streams in "hd" button requires the user to press play again

"auto" doesn't work well (if at all) either - select 120p then change back to auto... its still on the 120p stream when it should move up....

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

I am using auto and it goes up and down as needed.

Up Down

JW Player

User  
0 rated :

for me and my users it doesn't.. on a host of different systems too
Is there a proper support line we can use to resolve these issues?

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, if you have a paid account there is support information in your account dashboard.

Up Down

JW Player

User  
0 rated :

Hi
We have the premium version
I can't see any link to support information on the account screen (other than the one that leads here)
where is it?

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

https://account.jwplayer.com/#/home

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