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ERROR LOADING STREAM: ID NOT FOUND ON SERVER

Hello
i have been having problems with streaming videos from this website http://www.telepace.it/web-tv.php everytime i open the site it tells me "ERROR LOADING STREAM: ID NOT FOUND ON SERVER" i tried different browsers and it still shows the same message. my OS is windows 8, browser chrome and internet explorer
please need help ASAP

4 Community Answers

Up Down

JW Player

User  
1 rated :

is .sdp required. I have seen some people use .sdp in stream name but i am unsure why. Can you remove the .sdp from stream name ( publishing and URL) see if it works

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Ethan Feldman

JW Player Support Agent  
1 rated :

I would recommend updating from 6.1 to 6.8 – https://account.longtailvideo.com/

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JW Player

User  
0 rated :

thank you for your rapid responses
it seems that it was a problem with the website because i tried to open it again a couple of days after the problem occurred and streaming now works
Again thanks very much for your replies

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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