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Adblock block video on html5 player


We have huge problem: adblock plugin block not only our advert but video too, but no sound! (this is crazy)
More crazynes: its blocked only on html5 player, if we use flash player, then its work fine (advert blocked but video is ok)
View example (turn on adBlock)
http://www.playground.ru/test/jwplayer-test/html5video.html
Please, help!

18 Community Answers

Ethan Feldman

JW Player Support Agent  
-3 rated :

I am using Chrome + AdBlock and in html5 mode I see the video and hear the audio just fine.

JW Player

User  
0 rated :

That's because in your browser our advert don't load at all (maybe you need push ctrl+F5 3-4 times)
You can see it for sure in dev tools console

Message from my console (jwplayer.js) Error playing media: MediaError { code=4, MEDIA_ERR_ABORTED=1, MEDIA_ERR_NETWORK=2, ...

JW Player

User  
-1 rated :

screenshot http://goo.gl/HB1LXm

Ethan Feldman

JW Player Support Agent  
-1 rated :

Sorry, but I can’t replicate the error here.

JW Player

User  
0 rated :

i'll try target advert on you at next 12 hours

JW Player

User  
0 rated :

Can you see this now?

Ethan Feldman

JW Player Support Agent  
-1 rated :

I go to the page, have adblock on, the ad does not show up, but the video still plays fine.

JW Player

User  
0 rated :

Please, try use russian proxy, you will see problem only if you get advert
http://www.proxynova.com/proxy-server-list/country-ru/

Ethan Feldman

JW Player Support Agent  
-1 rated :

Can you make the tag not geo restricted?

JW Player

User  
0 rated :

We already did this. Not sure why you don't see advert (

Ethan Feldman

JW Player Support Agent  
-2 rated :

I just checked and I see the ad fine in Firefox on Win7. If I use Chrome on Win7, I see the ad too. If I use Chrome with Adblock, the ad is blocked, but the content plays fine.

JW Player

User  
0 rated :

In Chrome with Adblock content plays but with no video, only sound.
If you see video, its mean this time advert not loaded
Send you link on screenshot from Chrome logged jwplayer.js error
https://dl.dropboxusercontent.com/u/3260616/jwplayer-error.jpg

Ethan Feldman

JW Player Support Agent  
-3 rated :

I see the video fine, and sound too.

JW Player

User  
2 rated :

Oh, oh! Sorry to bother you, sir! So if *you* see this video just fine it mean there is nothing worry about and we can just relax and forget about this annoying jwplayer.js error?

Ethan Feldman

JW Player Support Agent  
0 rated :

Have you had others report this as well? Because I certainly cannot replicate it here.

Ethan Feldman

JW Player Support Agent  
-1 rated :

Have you had others report this as well? Because I certainly cannot replicate it here.

JW Player

User  
0 rated :

Yes, we have reports from our site visitors. Not all, just some of them.

Ethan Feldman

JW Player Support Agent  
-2 rated :

Do you know what they are using?

http://www.supportdetails.com/

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