RTMP stream sometimes fails with jw | JW Player

RTMP stream sometimes fails with jw

JW Player — Apr 17, 2014 12:07PM EDT

Hello,

What is the latest version of the JW Player that i can use?

I am using the jw player version that has html5 in it . not sure the version.

But my problem is that i have been using JW for 2 years now and i like the features of the player, but it seems that after a month or so having it on my website the viewers start going down, it seems it fails loading the rtmp stream correctly.

Then i switch it back to a regular flash player and viewers come back up.

Not sure why this would happen, its always happened and i never know why. Its always after a while , maybe the cache, or the .js file failing.

I can have the same stream on two screens, one a regular flash screen and another in the JW screen and the flash will work perfect but the JW will buffer and never load....

Any ideas?

Thank you
Luis

15 Community Answers

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

firstly can we see a link to this page, impossible to make comment otherwise

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

Please provide a link.

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

http://miamitvshows.com/

It will most likely work when you check it.

Then on and off it will be stuck on buffering.

but here it ALWAYS runs: http://miamitvshows.com/test

Thank you
Luis

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

Played good for around 7 minutes, then it just stopped.
Maybe something to do with the disabling of the right click you have. I tried to get page source and you block it, this might be causing it?

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

i took it off , but i really doubt this is causing the screen to fail...

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

What is the difference between the main site and the test?

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

the test has a flash screen , not a JW screen

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

can the right click affect the screen?

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

What do you mean?

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

A comment above, said the right click disabled in a page might affect the screen and make it buffer...

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

Maybe?

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

Any other solutions you might have in mind of why the screen might buffer the live stream ?

Maybe certain comas, or order of things, etc...

This is the first part of it of what i would like to do

<script>
jwplayer("Miami").setup({
image: "http://miamitvchannel.com/images/sponsorplaca.jpg",
file: "rtmp:-------",
width: "990",
height: "550",
skin: "vapor",
autostart: 'true',
primary: 'flash',
sharing: {
code: encodeURI("<iframe src='width='970' height='550'/>"),
link: "http://example.com/page/MEDIAID/"},

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

Have you tried to remove the right click disabling feature?

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JW Player

User

Apr 17, 2014 12:07PM EDT 0 rated :

I have. Same things happening.

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Ethan Feldman

JW Player Support Agent

Apr 17, 2014 12:07PM EDT 0 rated :

Hm , it is odd. It worked for me though.

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