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I am unable to watch video on arte.tv.

I got the following message:

Erreur technique !
Could not load plugins: File not found

And asking the technical people there, I was told that the problem was that the jw player plugin is blocked.

I have turned off the antivirus software and firewall and it does not help.

This happens on all browsers in windows 7, but not in Linux, iPad, iPhone.

Any clue why I am getting this error?

Thanks
Ilan


1 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Our player is a tool for webmasters to embed videos into their own websites. You need to follow up with them.

This question has received the maximum number of answers.