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Firefox on Windows Vista doesn't play video, asks to download and shows watermark on video player


On Firefox on Windows Vista, when you try to watch a video with JWPlayer 6 it tries to download the media file and it also shows the JWPlayer watermark.

This behavior can also be seen on your website when trying to play the main video on your home page.

http://www.jwplayer.com/

have you seen or heard of this before? Thanks.

17 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

It sounds like you don’t have Flash on your machine.

JW Player

User  
0 rated :

It shouldn't matter. Firefox on WinVista supports native HTML5. It's only WinXP and OSX where Firefox needs Flash.

But you certainly do need the current version of Firefox (the HTML5 support has only been there for the last couple of releases).

Ethan Feldman

JW Player Support Agent  
0 rated :

I thought it was just Win7+. What version of FF are you using Peter?

JW Player

User  
0 rated :

Support for HTML5 has been around for a long time...much more than the last couple of releases.

www.html5test.com will/may give you more historical info.

I have been using FF to develop my web site in HTML5 since October 2010 for which the HTML5 was completed in December, 2012 but not ratified.

Now work is progressing on HTML5.1 and web site that validate as HTML 5.1 will also validate as HTML5 whereas if written in HTML5 it will not validate as HTML5.1

http://caniuse.com/#cats=HTML5 is also good for info.

If you wish I can get the exact date that FF began to support HTML5 from the horse's mouth ;-)

JW Player

User  
0 rated :

Willie, we're talking about native H.264 video support in the browser, not support for the HTML5 DOCTYPE. This support didn't arrive in Firefox for Vista unless release 22 (release 21 for Win7).

Please try to follow along.

JW Player

User  
0 rated :

Make that "until."

And there's still no H.264 native support in Firefox for WinXP or OSX. For WinXP, there may never be, given that Microsoft is kicking WinXP to the curb a few weeks from now.

JW Player

User  
0 rated :

I think the assumed point is regarding Firefox's native support for MP4's - not it's HTML5 support.

JW Player

User  
0 rated :

@MisterNeutron - to be fair to @Willie, that wasn't obvious if you take the thread at face value.

JW Player

User  
0 rated :

I would have thought that the discussion about HTML5 versus Flash, coupled with the fact that this is a forum about playing videos, would have made that abundantly clear.

DOCTYPE has never really been an issue with JW Player, unless the page doesn't declare one at all.

JW Player

User  
0 rated :

fyi

<blockqoute>
Mozilla CTO Brendan Eich stated that it(Mozilla) intends to add H.264 to Firefox in the first half of 2014. For Mozilla, this concludes a gradual acceptance of H.264 over open video formats. But Ciscos initiative(WebRTC), and its cooperation with Mozilla, has implications far beyond Firefox, as it could shape the future of voice and video chat across devices and platforms.
</blockqoute>

I'll ask him in which version it will be implemented as I worked with him in the past on the development of JavaScript.

JW Player

User  
0 rated :

@MisterNeutron

1) IE wouldn't agree with you regarding the DOCTYPE!

2) As you know, this "forum about playing videos" is littered with issues relating to video formats, encoding and mime-types - referring to HTML5 support within a browser, when what you actually mean is a specific encoding of an external media file is not even close to being clear ;o)

@Peter - As Ethan hinted - chances are you don't have a recent version of Firefox installed. What version are you running?

JW Player

User  
0 rated :

Yeah, but:

http://www.jwplayer.com/html5/

;)

Ethan Feldman

JW Player Support Agent  
0 rated :

Yeah, I wonder what version of FF @Peter is running.

JW Player

User  
0 rated :

fyi

got a reply from Brendan Eich

bc.. We will support it later this year on OSes that lack native support, mainly Windows XP. We will use the OpenH264 software codec released by Cisco, now on github:

http://github.com/cisco/openh264/

You can use H.264 on many OSes via HTML video, but for Windows XP and others, and for older browsers, you should nest a Flash <object> tag inside the <video>.

JW Player

User  
0 rated :

Hey everyone,

Thanks so much for the replies, and sorry for the late response. The Flash version was the issue in this case. Once upgraded, it worked for both FF and IE on Windows Vista. (Chrome had always worked).

Thanks again!

Peter

JW Player

User  
0 rated :

Glad it was an easy fix.

An aside: "IE on Windows Vista" has to be one of the saddest four-word phrases in the world. ;)

Ethan Feldman

JW Player Support Agent  
0 rated :

Nice. Np

lol @ your comment ;)

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