I am trying to add thumbnails to all my videos and I noticed that the poster image list is missing a lot of my media images. It lists some, but not all.
Is there any limitation on the number of images listed, or a timeout to retrieve the list?
I am attaching a screenshot of the list I am talking about:
https://app.box.com/s/4f5en9wsbdaq09nwp9cd
There is no limit for this.
What can I do then to figure out why my thumbnail images are not listed there?
Can you go into that individual media item to see if it is there?
They are there. It does not list media that are older than Jan 20, 2014 approximately.
Anything I could try to fix this?
I did try to delete the thumbnail image and re-import it and it did not help. This is happening on many images, not a single one btw.
Thanks for your help!
We would need to look into your account, please email us so we can log in and check it out – http://www.jwplayer.com/contact-us/
FYI, I found the limitation in the jwplayer6:
- File: jwp6-class-media.php
- Line 178: "numberposts" => 50
It is only fetching 50 thumbnails. If I change this number to something larger, I start to see my missing thumbnails.
Ah, got it, thanks.
