Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

jwplayer error loading player could not load player configuration

bc.. jwplayer('video_instructions').setup({
file: 'includes/video/guide.mp4',
image: 'includes/video/preview.jpg',
width: '640',
height: '360'

With the above code the player works almost everywhere, in both html5 and flash fallback. But on my IE9 I am getting the bare-bones error "error loading player could not load player configuration".

Click on "How to Install, Watch Now" link on right side of page.

2 Community Answers

JW Player

0 rated :

try to add this line to .htaccess
AddType video/mp4 .mp4.
if it doesn't work, try to set default to flash.

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, the mime type is wrong.

This question has received the maximum number of answers.