VAST and "No playable sources found"
Hello
I'm having a trouble with VAST ad in JWPlayer 6.4.3359 Ads edition. Previously I've successfully configured it for regular, non-VAST video ads, but the time has come for the final test and it failed ;-)
The problem I have is an error message saying "No playable sources found", which - according to the docs [1] - means no supported-format media sources was found. XML [2] provided in the config (_tag_ param) contained only 1 video in FLV format, encoded with H.26*4* codec. Since the docs [3] say, FLV needs H.26*3*, I've got it transcoded to something different - MP4 @H.264 to be precise, but to no avail. What's interesting, both media files play correctly when given in _file_ param (without this whole VAST playlist thing), instead of _advertisement/tag_.
As to JS console, I get _"No suitable players found and fallback enabled"_ message which is weird, because both _flashplayer_ and _html5player_ paths are OK and ordinary (non-VAST) files play just fine.
*Is my XML [2] correct? Can you spot any mistake in the config [3]? What am I missing?* What additional info do I need to give you?
Annotations used in the issue description:
[1] http://www.longtailvideo.com/support/jw-player/28840/troubleshooting-your-setup/
[2] VAST XML sample from the ad server we use (sensitive data redacted) :
bc.. <VAST xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="vast2.xsd" version="2.0">
<Ad id="BC0">
<InLine>
<AdSystem>OAS</AdSystem>
<AdTitle>BC0</AdTitle>
<Description>ad Description</Description>
<Impression>
<![CDATA[
http://MY.DOMAIN/RealMedia/ads/adstream_lx.ads/XYZ/vast/L10/1233707568/x95/OasDefault/Test_preroll_VAST/test_vast_mp4_imp_a_preroll/7731693641302b2f532b734141495433?
]]>
</Impression>
<Creatives>
<Creative>
<Linear>
<Duration>00:00:30</Duration>
<TrackingEvents></TrackingEvents>
<VideoClicks>
<ClickThrough>
<![CDATA[
http://MY.DOMAIN/RealMedia/ads/click_lx.ads/XYZ/vast/L10/1233707568/x96/OasDefault/Test_preroll_VAST/test_vast_mp4_video/7731693641302b2f532b734141495433?
]]>
</ClickThrough>
</VideoClicks>
<MediaFiles>
<MediaFile delivery="progressive" bitrate="300" width="420" height="300" type="video/mp4">
<![CDATA[
http://MY.DOMAIN/XD_Mornings_Generic_POL_420x300.mp4
]]>
</MediaFile>
</MediaFiles>
</Linear>
</Creative>
</Creatives>
</InLine>
</Ad>
</VAST>
[3] http://www.longtailvideo.com/support/jw-player/28836/media-format-support
[4] Simplified JWPlayer config.
bc.. <script type="text/javascript">
jwplayer.key = 'MY.VALID.LICENCE.KEY';
jwplayer('ad_test').setup({
'primary': 'flash',
'advertisment': {
'client': 'vast',
'tag': 'http://MY.DOMAIN/RealMedia/ads/adstream_sx.ads/XYZ/vast/@a_preroll'
}
});
</script>
