Error loading player: could not load pla...

Error loading player: could not load player configuration

JW Player — Apr 04, 2014 09:14AM EDT

Testing out the JW6 player, and I'm getting this error message: "Error loading player: could not load player configuration". What does it mean?

100 Community Answers

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 5 rated :

Do you have a link?

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JW Player

User

Apr 04, 2014 01:28PM EDT 2 rated :

I have the same issue. I'm opening mydomain.com/jwplayer/jwplayer.swf?file=my_file.mp3 and I get that error message.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT -1 rated :

Do you have a link?

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JW Player

User

Apr 04, 2014 01:28PM EDT 1 rated :

http://dev.flosky.org/jwplayer/jwplayer.swf?file=http%3A%2F%2Fdev.flosky.org%2Fjwplayer%2Fimissyou.mp3

Its also Version 6.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT -1 rated :

Ah, you can’t load the player like that, it has to be embedded with our js embedder.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

But from what I read in several forums that used to work. I want to set this url within og:video tags so when someone shares that website on Facebook there will be a Flash video player embedded on the Facebook wall.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

If I'm not mistaken that is also the way your own tutorial sais to do it: http://www.longtailvideo.com/blog/19150/publish-your-videos-to-facebook-with-a-jw-player/

What changed?

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

i've got the same promblem (facebook). is there another way to embed the player in facebook posts?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT -1 rated :

guys, this was just released, you will have to use v5 for the time being if you want to embed on facebook.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Thanks for the info. Can I still get v5 from the website? All it shows is the download button for v6. Can you tell us when and how this will work for v6?

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JW Player

User

Apr 04, 2014 01:28PM EDT 1 rated :

This is the same error im getting and not using facebook.

Also interested where to find version 5 ?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

If you guys have v5 licenses, email us for the licensed copy – http://www.longtailvideo.com/support/contact-us

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

my codes doesn't work...
it sais "Error loading player: No playable sources found" and I don't get it why it keeps saying that...

please help me

http://www.meine-lehrerin-rockt.ch/links/filme.html

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Your link is password protected…

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

oh right... won't change that cause it's necessary on my page (i'm a primary teacher and have to protect my pupils privacy)
never mind. so you can't help me as long as you can't open the link?
then i'm going to find another solution for my flash-problem.

thx nonetheless ;)

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT -1 rated :

Without being able to see your setup, how would I be able to debug the issue ?

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JW Player

User

Apr 04, 2014 01:28PM EDT 1 rated :

The jwplayer 6 is showing an error "Error loading player:
No playable sources found"
http://www.902advertisinggroup.com/jwplayer6/

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Remove:

modes: [

{ type: “html5”, config: {skin: “zinwa/zinwa.xml”} }, { type: “flash”, src:“jwplayer.swf”, config: {skin: “zinwa.zip”} } ]

Modes is not used in JW6…

http://www.longtailvideo.com/support/jw-player/28834/migrating-from-jw5-to-jw6

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

My web designer has set up the web page as per the instruction given in the jwplayer. After doing this, none of my videos are running. The website is under construction (www.salvationchannel.com). There are few videos uploaded, Eg- main menu VIDEO-SERMON-MALAYALAM-12th name in the list under 'A' Pr. Aby Ayroor (Abraham Thomas)-SERMONS- select any of the videos. They are uploaded either thru youtube or vimeo in mp4 format. They were all running perfectly before. Now it's showing:-

"Error loading player- no playable sources found."

What could be the fault? Thanks. Roy

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT -1 rated :

Do you have a specific link to the player here? All I can find is YouTube content.

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JW Player

User

Apr 04, 2014 01:28PM EDT 1 rated :

using jw6 player I am getting the error : Error loading player:
No playable sources found

My code is below

<HTML>
<HEAD>
<TITLE>Amazon CloudFront Streaming with Longtail Video's JW Player</TITLE>
</HEAD>

<BODY>



<H1>This video is streamed by CloudFront and played in JW Player.</H1>


<script type='text/javascript' src='https://s3.amazonaws.com/bodhiaccesstest/test/jwplayer.js'></script>
<div id='mediaplayer'>This text will be replaced</div>

<script type="text/javascript">
jwplayer('mediaplayer').setup({
'id': 'playerID',
'width': '720',
'height': '480',
'provider': 'rtmp',
'streamer': 'rtmp://s26423jijwv8gz.cloudfront.net/cfx/st/',
// .mp4 files: use the following format:
// 'file': 'mp4:VIDEO-FILE-NAME
// .flv files: use the following format:
// 'file': 'VIDEO-FILE-NAME',
'file': 'mp4:eeee',
'autostart' : 'true',
'modes': [
{type: 'flash', src: 'https://s3.amazonaws.com/bodhiaccesstest/test/jwplayer.flash.swf'},
]
});
</script>

</BODY>
</HTML>

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Do you have a link?

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I have the same error. Error loading player:
No playable sources found

I tried doing this two different ways. When trying to load the player files from my cloudfront site, it is version 6. I had the player files uploaded to amazon s3.
So I tried embedding ithe player files into my site using the wordpress plugin which is version 5 and streaming rtmp from my website. player files are loaded in a folder /mediaplayer on my site. Still get the same error.

Trying to make sure I can get this to work before I purchase. Please help.

This is a link to the sample file: http://gettingfitwithfriends.com/cloudfrontjwplayer/

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

BTW the video does play when I test it using the cloudfront diagnostic tool.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Use this:

‘file’: ‘rtmp://ssj55by6v9nf0.cloudfront.net/cfx/st’,

http://www.longtailvideo.com/support/jw-player/28834/migrating-from-jw5-to-jw6

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I am not getting anywhere with my playlist using jw 6.

here is the link

http://jiehonline.com/jwplayerN/TestPlaylist3.htm

thanks

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

You have:

jwplayer(“myElement”).setup({
playlist: “http://jiehonline.com/jwplayerN/playlist2.rss”,
height: 350,
listbar: {
position: ‘right’,
size: 320
},
width: 650
});

But i needs to be:

<div id="myElement"></div> <script> jwplayer("myElement").setup({ playlist: "http://jiehonline.com/jwplayerN/playlist2.rss", height: 350, listbar: { position: 'right', size: 320 }, width: 650 }); </script>

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Thanks for your support.

Sometimes simple and obvious things can be very enigmatic .

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 2 rated :

Np!

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

i have the following error when i post on face book i have licensed pro player v6.
Error loading player:
Could not load player configuration
what should i do?
Link: http://razzd.com/Stage/
this video will share when u click on the facebook logo button below "add comment" button.

Regards
Ali Raza

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I'm having the same issue of "Could not load player configuration"
Here's a link to the test page:
http://ceu360.com/AOM/Training/Test.html

All of my links are not password protected and I know the video file works. Wondering what I did wrong. (This will be embed code given to another client who doesn't have access to their main page build, so it needs to be embedded like a youtube video in a sense to their page)

Please help!!
-James

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

FYI the code will probably show an iframe as I quickly published in iWeb to check it.

here's the quick code:

<Html>
<body>
<video controls="true" width="385" height="233">
<source src="http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.mp4" type='video/mp4; codecs="avc1.42E01E, mp4a.40.2"' />
<source src="http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.ogv" type='video/ogg; codecs="theora, vorbis"' controls="true" />
<object width="385" height="233" type="application/x-shockwave-flash" data="http://ceucevnt01.http.internapcdn.net/ceucevnt01/jwplayer/jwplayer.flash.swf">
<param name="movie" value="http://ceucevnt01.http.internapcdn.net/ceucevnt01/jwplayer/jwplayer.flash.swf" />
<param name="allowfullscreen" value="true" />
<param name="flashvars"
value='config={"clip": {"url": "http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.swf", "autoPlay":false, "autoBuffering":true}}' />
</object>
</video>
</body>
</html>

Thanks again,
-James

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

@Ali – Your link works fine.

@James – You need to use jw embedder code for jw6. <object> code no longer works.

http://www.longtailvideo.com/support/jw-player/28834/migrating-from-jw5-to-jw6
http://www.longtailvideo.com/support/jw-player/28833/quick-start-guide

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Thanks for the quick response. I followed that post word for word, here is the new code:
<Html>
<head><script type="text/javascript" src="http://ceucevnt01.http.internapcdn.net/ceucevnt01/jwplayer/jwplayer.js"></script>
<script>jwplayer.key="Qlm4M+tcMXS9oYr2Q9GqmL0GyGRTEH16SjpYpw=="</script></head>
<body>
<video controls width="385" height="233">
<source src="http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.mp4" type='video/mp4; codecs="avc1.42E01E, mp4a.40.2"' />
<source src="http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.ogv" type='video/ogg; codecs="theora, vorbis"' controls="true" />
<div id="myElement">Loading the player...</div>
<script type="text/javascript">
jwplayer("myElement").setup({
file: "http://ceucevnt01.http.internapcdn.net/ceucevnt01/TPN-Marketing.mp4",
height: 233,
image: "",
width: 385,
controls: "true"
});
</script>
</video>
</body>
</html>

I'm still getting the "Could not load player configuration" error. Ideas? I tried using a .swf file and it gave me an error that said "No playable sources found".

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Where is this running? Also, no <video> tag in JW6…

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Hello,
The code using a playlist looks ok but the rss playlist has to be updated and may be removing <jwplayer:duration>56.00</jwplayer:duration> (no more supported)
etc... could help. So I had to do !

As soon an error exist or files aren't compatible, it is ignored and when no playable file are found, you'll have an error error message about not payable list etc...
Under html5, you have to builds webm video for browser compatibility
Cheers/2

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Do you have an example?

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Can you please assist me? A friend has the exact same code working on his server (pointing to his swf and js). I have confirmed my locations are correct. Yet nothing playable.

Should I be using JW5?

Link: http://www.budgiecollective.com/playerii/

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

i am getting file could not be played error somebody can u help me

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

@ easy you have to supply an example.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

@easy – Provide a link if you want support.

@Mark – Since you are using V6, that plugin is not supported.

To get this working in V6, change:

‘type’:‘sound’,

To:

‘type’:‘mp3’,

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I am using Ajax and generating video dynamically. So I need object tag to run video. But its not working. Please tell me from where I can download player.swf so it can work and watermark will not display

<object classid='clsid:D27CDB6E-AE6D-11cf-96B8-444553540000' id='mediaplayer1' name='mediaplayer1' width='480' height='270'> <param name='movie' value='jwplayer/jwplayer.flash.swf'><param name='allowfullscreen' value='true'> <param name='allowscriptaccess' value='always'> <param name='bgcolor' value='#000000'> <param name='wmode' value='opaque'> <param name='flashvars' value='" + videoUrl+"'> <embed id='mediaplayer1' name='mediaplayer2' src='jwplayer/jwplayer.flash.swf' width='480' height='270' allowfullscreen='true' allowscriptaccess='always' bgcolor='#000000' wmode='opaque' flashvars='file="+videoUrl+"' /></object>

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JW Player

User

Apr 04, 2014 01:28PM EDT -1 rated :

We are using JWPlayer 6 - the top most license and streaming videos from CloudFront.

The sample URL is here:- http://www.traphouse.tv/videos/behind-the-scenes-with-trinidad-jame-at-one-more-molly-video-shoot

For some computers this works well after multiple refresh and for some it always shows " Error Loading PLayer - Could not load player configuration"

Also, strangely sometimes it shows "License key invalid"

Not sure whats going on.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

How soon can I get a reply on this?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

@Sheetal – You can’t use object code with JW6. It won’t work. If you have a license, email us your license # – http://www.longtailvideo.com/contact-us

@Alex1 – I went to your site and it played fine.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Thanks for the revert Ethan.

I also sent quite a few emails with screenshots attached to whats happening to some people.

Not sure if I can attach here in this thread.

But it always has some issues. These are random generated and I cann't figure out how to resolve it. My code is 100% perfect inline to the new JW6 version.

"Invalid License" & "error loading player" & error#1095"

Please HELP!!

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

im heaving the same error even if i tried the wizard the rtmp section of the longtailvideo website on my android tablet even on my htc mobile both of them has android 4.0 and both has adobe flash 11 the latest version then i tried to test the wizard it display the error loading player no playable source found and no play button or any thing and i didn't even edit the rtmp link on the wizard page yet please help as this is mean its clearly %100 not supporting android system even if it does has flash , i have tried my rtmp links before with the jwplayer 5.9 it works good one my android media box but on my tablet and my mobile its not very good it keeps freezing every second .

please help
thx in advance

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Ethen: Please help me in getting the issue fixed!!!!

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

@samhattem – Please provide a link.

@Alex1 – email us a link and example screenshots to support [at] longtailvideo [dot] com, thanks.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I am having the same problem

<script src="http://www.trinitybaptist.org/assets/1056/jwplayer.js" type="text/javascript"></script>
<div style="background: none repeat scroll 0% 0% gray;" id="mediaspace">Loading the player ...</div>
<script type="text/javascript">

var Apple = {};
Apple.UA = navigator.userAgent;
Apple.Device = false;
Apple.Types = ["iPhone", "iPod", "iPad"];
for (var d = 0; d < Apple.Types.length; d++) {
var t = Apple.Types[d];
Apple[t] = !!Apple.UA.match(new RegExp(t, "i"));
Apple.Device = Apple.Device || Apple[t];
}

if(Apple.Device){

var options = {
modes: [
{ type: "html5",
config: {
file: "http://wfs.mp.advection.net/event/wcoa/34/trinity2/playlist.m3u8",
provider: "video"
}
}

],
"width": "640",
"height": "480"

};

}
else {

var options = {
modes: [

{ type: "flash",
src: "http://www.trinitybaptist.org/assets/1056/jwplayerflash.swf",

config: {
'file': 'trinity2',
'streamer': 'rtmp://wfs.mp.advection.net/event/wcoa/34'
}

}
],

"width": "640",
"height": "480"

};
}
jwplayer("mediaspace").setup(options);

</script>

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Link?

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

its for our live stream service. All the links are in the code above.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

I want a link to where the player is embedded…

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Hi, I am receiving the following error:

Error loading player: No playable sources found

In the documentation I see the following errors listed:
Error loading player: No media sources found and
Error loading playlist: No playable sources found

Is this a player issue or a playlist issue?
here is my config:
bc.. <script type='text/javascript' src='/jwplayer/jwplayer.js'></script>
<script type="text/javascript">jwplayer.key="#######";</script>

<script type="text/javascript">
var player = jwplayer('mediaplayer').setup({
'width': '640',
'height': '360',
'logo': {
'file': '/jwplayer/playerLogo.png',
'position': 'bottom-left'
},
'skin': '/jwplayer/skins/facebook.zip'
});
</script>

After the player is loaded I call

bc.. $(".loadVideo").click(function(){
player.load(this.href).play();
......
});

$(".loadVideo:first").click();

Please Help! Thanks

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

http://staging.splashvfx.com - link to above post

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

In JW6 you need at least one initial file in the initial setup.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Whats mean of error #1010? Thanks

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

1010 is an AS3 error.

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

Ethan,
I have the player setup and I can watch a live feed on a Desktop or an iphone/ipad just fine. However, when I go to my link on an android I get Error Loading Player: No playable sources found. Does the player not support flash fallback at all on android? This is V6. Version 5 worked on most devices but with the newer androids not supporting flash we are trying to have a hybrid solution. We are using a Wowza Media Server on the back end. Do you have any recommendation for android delivery? We are only streaming live content.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:28PM EDT 0 rated :

Do you have a link?

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JW Player

User

Apr 04, 2014 01:28PM EDT 0 rated :

I too am experiencing the 'Error loading player: No playable sources found' error.
I'm using CloudFront to host the streaming video and it works absolutely fine on desktop/laptops but I can't get it to work on the iPad.

Link: http://staging.gillcompliance.com/gcs_account/video/free-item

Code:
bc.. <div id="player_gcs">Loading the player...</div>

<script type='text/javascript'>
jwplayer("player_gcs").setup({
image: "{product_detail_image}",
file: "rtmp://scfrf4ypx7gw0.cloudfront.net/cfx/st/mp4:{video_filename}",
height: 540,
primary: "flash",
width: 940
});
</script>

Thank you in advance.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

This works on my pc, but iOS won’t work because RTMP is Flash only, only works on desktops.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

http://www.gtmsevents.com/vod/testing is where the player is embedded right now. I have a rtmp feed for flash and and .m3u8 for apple etc. But we cant get this to play on any of our androids.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

Androids have issues with m3u8 files natively, try it in the html5 <video> tag.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Right, so how do I specify a file location for mobile instead of RTMP? I think I used the modes option before...but that was version 5 and it looks like that's not an option now?

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Looks like the sources parameter? http://www.longtailvideo.com/support/jw-player/28854/using-rtmp-streaming/

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Yup, that did the trick. New code:
bc.. <script type='text/javascript'>
jwplayer("player_gcs").setup({
image: "http://gillcompliance.com/images/uploads/alyssa_headbanging.png",
sources: [{
file: "rtmp://xxxxx.cloudfront.net/cfx/st/mp4:alyssa.mp4"
},{
file: "https://d38r4rhzjvhdk0.cloudfront.net/alyssa.mp4"
}],
height: 540,
primary: "flash",
width: 940
});
</script>

Easy enough!

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

Glad you got it working, thanks for sharing the code.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

hello,
I have this message error :
"Error loading player:
No playable sources found"
the CDN host is Edgecast, and the stream is working well in the CDN management interface. the code is provided from the CDN interface.
it's a RTMP stream
link to the HTML page : http://trans-ip.fr/la-chaine.html

I have tested with a youtube stream (http://trans-ip.fr/ma-chaine.html) and with this code it's working. (HTTP stream)

sory for my bad english.
Regards

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

Change:

To:

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Hi Ethan,
it's working with this code. many thanks.
Could I set the player for RMTP and HTTP stream ?
if so, do you have a sample code ?
regards.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

Something like – http://www.longtailvideo.com/support/jw-player/29394/hls-with-mp4-fallback

Make the 1st one rtmp, 2nd one http, instead.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

I have jwplayer 6 ...on desktop all it's ok....but on the i phone and i pad not work...
"error loading player not playble source found"...
What i can do?

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

I have upgraded to jwplayer 6, but cannot even get the player to embed and setup properly. Every time I try, I get the error message: "Unable to get value of property 'key': object is null or undefined".

The embed code I am using is:

<div id='player' style='width:325px;height:236px;'></div>

jwplayer("player").setup({
autostart: true,
width: 325,
height: 236,
file: "video_6423101.f4v
});

There is a demo site available at: http://demo.jenison.co.uk/MatTest/course.htm
- this requires you to click to the 3rd screen where the video attempts and fails to load.
There is another demo site at: http://demo.jenison.co.uk/MatWorkingTest/course.htm where the video loads on the first screen, and this time it works. Any ideas?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

@Nicola – Link?

@Mat – Your 1st link is blank, with an error in this file – Error: Permission denied to access property ‘API’
http://demo.jenison.co.uk/MatTest/script/Tracking.js
Line 4

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

This is my link : http://www.eyuphan.com/gstv2.html

When i open this link with my computer there is no problem. its works fine. But when i use this link with my android device that installed Adobe AIR (Flash works fine) i have an error :
Error loading player:
No Playable Source Found

i just wanna use this link with android devices. i need help :(

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

RTMP won’t be supported on Androids. You should fall back to a HTTP streamed MP4.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

This stream only have RTMP :( is there any library to use on android?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

Not that i know of, sorry :X (flash for android is being kliled anyways…)

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

@Ethan: Sorry, corrected this.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

@Mat – Your first link has this error:

“NetworkError: 404 Not Found – http://demo.jenison.co.uk/MatTest/script/jwplayer.flash.swf”

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

@Ethan - That is strange, what browser are you using? I do not get that error, however I have renamed the .swf file to jwplayer.flash.swf - it was already in the correct folder. Renaming the file has not removed the issue though.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

@Ethan - additionally, I have searched the forums but cannot find any mention of the error I get - Cannot read property 'key' of undefined. It does not appear on the Setup Issues page either, yet I see this in Chrome, IE, and in the javascript/error consoles they both offer.

Yet the working test link I posted has identical code and runs fine in IE, in Chrome the video has loaded and plays, but you get no video only the sound.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

I am using FF 18

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

It would appear LongTail dropped the ball. I too cannot get past the "cannot load configuration" issue. spend three days on this and have given up. Will simply continue to use the older version as that works.

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

A link would be nice doc.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

@Ethan - I have corrected the error in the links, can you check the links and let me know what is happening?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

@Mat – I just checked in Firefox 18, Win7, the video loads fine now?

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

@Ethan - it runs in Firefox, but only through the Flash fallback. HTML 5 mode does not work. Can you help with the other issues I mentioned?

Ie, in Chrome the MatTest link brings up the "Cannot read property of key 'undefined'" error, while the MatWorkingTest link will load the video, but only audio - the video itself is not shown onscreen.

While in IE9 the MatTest link brings up the "Cannot read property of key 'undefined': Object is null or undefined" error, while MatWorkingTest link works fine.

In Safari the video plays, but only in Flash fallback - HTML 5 mode does not work.

I am using .f4v videos, as this was the best option in the previous JW Player v5. Is it still supported for HTML 5 in the new player?

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

what about using webm and mp4 for the HTML5 mode?

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

@Mat – I would try to set the player’s primary variable to flash, see if that helps.

Yes, F4V will still work.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

I have jwplayer 6 ...on desktop all it's ok, but on the android phone not work:(
"error loading player not playble source found"
What i can do?
url: http://tvgorzow.home.pl/player/index_orginal.html

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

You are using FLV here. You need to use MP4.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Hi
i changed file to MP4. Now, on desktop works fine, but on android phone i I haven't picture, only sound. Any idea?
Thanks in advance.
url: http://tvgorzow.home.pl/player/index_orginal.html

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Remco van Bree

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

I see that this video is full HD and encoded in H.264 High. It is very well possible that this is format that is not supported by your Android device. (this is too much for many mobile devices).

I would recommend that you test some different video sizes and encoding parameters.

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Hello, a question use the following code

<script src="/jwplayer/jwplayer.js"></script>
<script>jwplayer.key="My Key"</script>
<div id="video"></div>
<script type='text/javascript'>
jwplayer('video').setup({
'file': 'LINK VIDEO',
'image': 'LINK IMAGE',
'controlbar': 'bottom',
'width': '585',
'height': '458',
'skin': '/jwplayer/skins/six.xml',
'logo.file': '/videos/logo.png',
'logo.hide': 'false',
'logo.position': 'bottom-left',
'logo.timeout': '777'
});
</script>

pc in browsers is fine, but not visible in Ipad

also does not show the logo. : (

what would be the code to use or should I correct?

use JW player 6 PRO

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

Is it jwplayer support .swf files playing,i want paly .swf files

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Ethan Feldman

JW Player Support Agent

Apr 04, 2014 01:29PM EDT 0 rated :

@MicrO – Do you have a link?

@willam – We don’t support .swf

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

downloaded the free version to test but after many hours cannot get things working. i want to use a playlist file for mp3s and have tried several configurations but have been unsuccessful. any inight as to what i'm doing wrong would be greatly appreciated. http://www.bushprisby.com/jw.html

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JW Player

User

Apr 04, 2014 01:29PM EDT 0 rated :

do you need to use rss as a playlist?

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