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loaded file is not a valid media provider

Hi,

We are using Bit on the Run service to transcode our videos.

We converted on video in mp4 file format and configured it on our server.

Following is the URL of player:

http://c090643dcaf544b384092622941a8eae.cloudapp.net/dashboard/player.html

It works perfectly in firefox but in other browsers like chrome and safari it gives the following error in console:

"Loaded file is not a valid media provider"

GET http://providers.longtailvideo.com/5/video/mp4.swf 404 (Not Found)

How to get it run on all devices.

We are doing it to test that Bit on the run server supports HTTP psuedo streaming or not with .MP4.

Regards
Rohit

5 Community Answers

Up Down

Remco van Bree

JW Player Support Agent  
1 rated :

This doesn’t work in any browser for me. I get the error

Uncaught TypeError: Cannot read property 'length' of undefined


in playlist.js (line 249).

Given the amount of custom scripting on your page that is likely the cause of the issue. Try to build a basic player setup first and extend from there.

Up Down

JW Player

User  
0 rated :

Hi,

JS issue has been solved.

Please have a look again.

Click on the Video playlist "Night Dance Collection" on LHS.

Than select the playlist item title "Bol".

Its working fine on flash player.

Do you support HTTP Pseudo streaming for flash (.mp4) ?

Regards
Rohit

Up Down

Remco van Bree

JW Player Support Agent  
0 rated :

The video plays for me, so looks like it works fine now.

Up Down

JW Player

User  
0 rated :

Thanks Remco,

Is it possible to upload the video directly on Bits on the Run using API and transcode that video into HTML 5 video (.webm/.mp4/.ogv) and audio into HTML5 audio (.mp3/.ogg/.wav).

How can integrate the API in .NET app ?

Please help.

Up Down

Remco van Bree

JW Player Support Agent  
0 rated :

For the creation of encoding targets I recommend that you look into this tutorial:
http://www.longtailvideo.com/support/bits-on-the-run/24279/understanding-our-transcoding

There is an unofficial .Net API kit here: https://github.com/bitsontherun

I’m afraid we cannot provide any support for the .Net API kit, but the examples and docs might be enough to get you started.

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