Windows 7x64
Everything was working fine in IE7-9
Updated to IE10 last night.
Now getting the error message.
Tried everything I can think of, UTF, etc.
URL: http://www.talentcall.net/tvproduction.htm?file=Phone700
Please help!
Thanks
John
I just started getting complaints also..
http://wwdwork.com/04231358/index.html
Any help -- would be appreciated.
- Kevin
John: Internet Explorer is a bit pickier about MIME types, so you need to make sure that your MIME type is correct. Your MIME type is wrong, the MIME type of your video is audio/mpeg while it should be video/mp4
Kevin: Your MIME type is wrong too, as it is text/plain, while it should be video/mp4.
Please refer to your server documentation on how to configure MIME types correctly.
remco
Thanks. That fixed the error.
Now, for some reason, two of the clips start very "jumpy".
They were fine before and they are fine if you replay them.
I'm sure the H264 header is at the beginning of the file (I used QTIndexSwapper).
Any ideas what may cause that?
Specifically the first two clips.
All other seem fine.
Thanks!
John
This seems to play ok for me, but thing you could try it updating your layer from 6.3 to 6.4 though.
Remco -- thanks for the feedback. So this change needs to be done on the sever level? No on the HTML page that is calling the video?
Thank you in advance - Kevin
I will pass to him.
MIME types need to be set on the web server that is serving the video assets, not on the HTML.
I get the same error on
http://www.elle.it/Moda/Shopping/concept-store-nonostantemarras-via-cola-di-rienzo-8
and on many other videos on elle.it
Is this your site?
I get the same error on
http://www.elle.it/Moda/Shopping/concept-store-nonostantemarras-via-cola-di-rienzo-8
and on many other videos on elle.it
sorry but
on windows 7 + chrome
and ipad + chrome or safari
yes it is
Try to set the player’s primary variable to flash.
thanks ok, I'll try but then what I do on ipad? on that we should play the mp4
tried both chrome and safari
It should still play on the iPad in fallback mode to html5.
we still get errors ...
these is the error that I get
http://img441.imageshack.us/img441/318/immaginewe.jpg
Odd, it works for me?
http://i40.tinypic.com/50l5pf.jpg
Could MIME types be causing the issues with Safari?
onsitepool.com/tvmike/player360p.html
onsitepool.com/tvmike/player360p2.html as well.
I would update your player to 6.5 from 6.0 – http://account.longtailvideo.com/
I'm getting the same errors and I updated the player to 6.5. My video is hosted on amazonS3.
Check the MIME type on the MP4. The amazonS3 servers are known to put the wrong MIME type on these files, which trips up the player, especially in IE.
Yeah, usually Amazon sets it to application/octlet-stream, and it should be video/mp4.
how do you change that then to work?
I don't see a mp4 setting on amazon. just mpeg
Changed it to video/mp4 and still issues with IE10. (Sorry for the above posts)
We'll need a link to your page, and a description of exactly what "issues" you're having.
Yeah, link needed here…
i am facing the same issue(videos not playing on IE10)
link
www.ira.somee.com/jtest.html
@lakhan: Wrong MIME type on the video. The server is using "application/octet-stream" instead of "video/mp4." Contact the host.
HTML5 is more strict about MIME TYPEs than Flash.
i have changed but still facing same issue
Please help me
still wrong mime type
i am bit confuse where i need to change MIME type
Amazon or where i put my webpage?
Lakhan
The MIME type has to be fixed on whatever server is actually providing the video. In this case, that would appear to be Amazon (and they get this wrong constantly, for some reason!).
MIME TYPEs are a server side setting.
Hi Ethan, My video format is m4v my written as follows:
jwplayer("myElement").setup({
file: "tjzs.m4v",
});
Why can play under the safer Firefox and ie10 display Error Loading Media, File could not be played. how I want to change about it.
Give us a link to your page.
And convert your videos to MP4: http://handbrake.fr
Link please.
Thank you, Mister Neutron and Ethan my project is still local testing. I first want to try to convert the format of MP4.
Ok, understood.
I have the same problem with my site , I have fine the Mimetype in the IIS and I able to see the video in Chrome and Firefox , is so wire, any idea can I check?
Link?
http://devweb.epic-sam.net:8280/Content/Templates/video.html , doesn't works in ie10 ie9 and safary
Server Error
403 – Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.
I am having this error with Firefox: "Error loading media. File not found". If place the JW player in my server everything works fine, but if I use the cloud JW player I get an error. Safari and Chrome do not have this problem. I checked the MIME type and is video/mp4
Any suggestion how to fix it?
www.livingpixels.net/emergenceJWcloud.html
"Forbidden - You don't have permission to access /emergenceJWcloud.html on this server."
When someone can't post a simple demo page, I'm not surprised that they have other problems.
The link works. The file has chmod 0755. I do not understand how you got that error. In my hands it works in Chrome, Safari, iPad and iPhone. It does not work in Firefox "Error loading media. File not found"
OK, the link works now. But I'm not getting any error in any browser, including FF 23.0.1 on Win7.
Strange. It's failing in Flash mode, but not in HTML5 mode. So, it won't play in IE8. The console is showing a 403 permission failure.
And in FF under WinXP, I can't load the page at all - I keep getting the same "Forbidden" error message.
You may need to work with your web host to figure out what's happening here.
Thanks for your feedback. The cloud hosted player shows the same error in Win7 with FF. I do not get the "Forbidden" error message though.
If I upload the player on my server everything works fine in all configurations I tested.
www.livingpixels.net/emergenceJW.html
In the MIME types directory of my cpanel mp4 is assigned to video/mp4. However I just saw that the video file has a MIME type of video/x-generic even though it was encoded as mp4 and has the mp4 extension.
Could that be causing the problem? I have to talk with my web host to see how to change it.
I'm still getting "Forbidden" on that page with FF in Win7 - I never even get as far as the video itself.
Full text of the error:
bc.. You don't have permission to access /emergenceJW.html on this server.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
That "500 Internal Server Error" is a sign of server misconfiguration problems.
Web hosting problems, not JW Player problems.
I'd be interested in what type of 500 error it is
usually 500.XXX is seen then one is able to pinpoint the error
It is weird. I also get the "Forbidden" error now (I didn't yesterday or this morning).
However if I copy any of the links and paste it in a new browser window the page loads without error. The cloud hosted player still gets the "error loading media" error in FF.
http://www.livingpixels.net/emergenceJW.html works for me now?
Thanks a lot for your feedback. It turned out to be a server problem. I finally got it fixed.
Great, np.
Hi Ethan, I have a link like this.
https://s3-us-west-2.amazonaws.com/taijizens3/videos/4e9f06eec9a29ab64998c2fe5a58d3ba65705.mp4?AWSAccessKeyId=AKIADCZC4RGOY7HH22NA&Expires=1378617283&Signature=IrqFxwSNDwAPW54vDpmpdGGKMZA% 3D
and I set the:
jwplayer('my-video').setup({
file: url,
image: "img.jpg",
width: '575',
height: '320',
autostart:false,
});
Why it can be downloaded but can not play it?
Bad link, so we can't even look at it.
Link beta.taijizen.com Username:taijizen Password:taijizen Video on the Home
Wrong MIME type. The server is tagging the video as "binary/octet-stream" instead of "video/mp4."
How should I set it?
You will have to talk to the host who is providing the video (in this case, Amazon). _They_ need to fix it - you can't fix it yourself.
I understand thank you very much
I am using your player on our intranet and I've embedded in a .aspx page. the video loads and show on chrome, firefox, on safari on a mac but it is not showing on IE browser on a PC. do you have any advise to fix this issue?
Manny, please start your own thread, rather than hijacking another one.
And without a link to your page, no one is going to be able to guess what the problem is.
Ethan, this is another thread that needs to be closed. It's become a magnet for every "error loading media" problem anyone encounters.
Agreed.
