Task queue failed at step 5: Playlist could not be loaded: Error #2032

JW Player — Apr 04, 2014 09:12AM EDT

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Hi

I have a problem loading a playlist that is occurring only on the server and not on my development environment.
the player loads a playlist - JWListenPlaylist_en.xspf
I tried everything but the playlist will not load... (relative or absolute path etc.)
I get an error #2032

when I try to load a single mp3 it works. (direct - without a playlist)

the page that contains the player:
http://liorfrenkel.com.holly.arvixe.com/Listen.aspx
the player and playlist sit in the folder "flash" that is in the root folder
the mp3s are in the "music" folder
the same issue happens also with another flash player on the homepage - http://liorfrenkel.com.holly.arvixe.com/Default.aspx

in my development environment everything works.

here is the code for embedding the player:
<script type='text/javascript'>
var so = new SWFObject('flash/jwplayer.swf', 'mpl', '100%', '602', '10');
so.addParam('allowfullscreen', 'false');
so.addParam('allowscriptaccess', 'always');
so.addParam('wmode', 'opaque');
so.addVariable('playlistfile', 'flash/JWListenPlaylist_en.xspf');
so.addVariable('repeat', 'list');
//so.addVariable('plugins', 'flow');
//so.addVariable('flow.fontsize', '50');
//so.addVariable('flow.font', 'Tahoma');
so.write('mediaspace');
</script>

and the playlist code:
<?xml version="1.0" encoding="UTF-8"?>
<playlist version="0" xmlns = "http://xspf.org/ns/0/">
<trackList>
<track>
<location>music/IntellectEP/Intellect.mp3</location>
<image>music/images/IntellectEP.jpg</image>
<annotation>Intellect</annotation>
</track>
<track>
<location>music/IntellectEP/TchaikovskysTrance.mp3</location>
<image>music/images/IntellectEP.jpg</image>
<annotation>Tchaikovsky's Trance</annotation>
</track>
...
</trackList>
</playlist>

thanks in advance
Lior