Error playing media: MediaError

JW Player — Apr 04, 2014 09:09AM EDT

---

Hello there! Today i bought a licensed player from you.

Getting error while trying to play video via html5 version of player.

Getting this error after receiving first chunk of video of 4.34mb size.

Error playing media:
MediaError
jwplayer.js:3
CAPTIONS([object Object]) jwplayer.js:3
CAPTIONS([object Object])

Player setup:
jwplayer(o.id+'_inner').setup({
file: 'http://mydomain/watch/'+o.filename+'.mp4?r='+Math.random(),
provider: "http",
width: "640",
height: "360",
startparam: "start",
'http.startparam':'start',
analytics: {
enabled:false
,cookies: false
}
,primary:o.player_type
,autostart:o.autostart
,logo:{
file:'/logo.gif'
,link:'http://www.mydomain.com/'
}
,abouttext:' mydomain.com '+new Date().getFullYear()
,aboutlink:'http://www.mydomain.com/'
});

Need some help here. Need to make it working fast. Flash player fallback is not an option.

I need to know if it's video file problem or html5 player issue. Video player in flash version of the player, so probably it's html5 player issue, i can be wrong, but it looks like it.

Thanks.

Waiting for response. I can post video stats from server-side if needed.