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Wordpress: Task Queue failed at step 0: Error #2032


Hi there!

Using Wordpress 3. and the plugin, I embedded on a page with the code:

[jwplayer config=Internal Player file=http://www.our-server.com/downloads/sound/02.mp3]

With the browser I can access the file and listen to, but on wordpress-page I got an errormessage:

"Task Queue failed at step 0: Error #2032"
Any idea whats wrong?

My player is of course called "Internal Player"

Best
Dirk

15 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Can you provide a link to where you are running this?

JW Player

User  
0 rated :

Im currently not able to access to the page. (I took it offline after the error). Will you of course provide with the link later on!

THX in advance!

Ethan Feldman

JW Player Support Agent  
0 rated :

Np! Please let me know, thanks! :)

JW Player

User  
0 rated :

I prepared a test page for you. please check here:
http://www.direct-management.com/wp/?page_id=674

the file itself lies playable here:
http://www.direct-management.com/downloads/test/2010.mp3

the embedded code in the page is this:
[jwplayer config=Internal Player file=http://www.direct-management.com/downloads/test/2010.mp3]

and my player is called "Internal Player"...

any ideas?

Ethan Feldman

JW Player Support Agent  
0 rated :

The page is password protected…

JW Player

User  
0 rated :

sorry!

now its "open" for you...!

Ethan Feldman

JW Player Support Agent  
0 rated :

The issue is that your configs folder is forbidden – http://www.direct-management.com/wp/wp-content/plugins/jw-player-plugin-for-wordpress/configs/Internal%20Player.xml

Forbidden

You don’t have permission to access /wp/wp-content/plugins/jw-player-plugin-for-wordpress/configs/Internal Player.xml on this server.
Apache/2.2.9 (Debian) PHP/5.2.6-1+lenny8 with Suhosin-Patch mod_ssl/2.2.9 OpenSSL/0.9.8g Server at www.direct-management.com Port 80

JW Player

User  
0 rated :

ok, thx a lot!
but - sorry for this stupid question - how to avoid this? and how to set permission for this folder? must it a read permission or write and read? I guess there are some codes like "777" etc using an ftp program to set such permission, but which is the right one?

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, 777, or what you have to do is go into your FTP program, right click the folder, go to properties, make sure that read, write, execute are all checked.

JW Player

User  
0 rated :

hey again!

the whole folder (and subfolders) got now "777" but still an error applies

this time its a different one:
Task Queue failed at step 5: View setup failed: Error #2147

thx for the help!
dirkk

Ethan Feldman

JW Player Support Agent  
0 rated :

The issue is with the file.

“file”:“http://www.direct-management.com/downloads/test/2010.mp3”

It just needs to be:

“file”:“http://www.direct-management.com/downloads/test/2010.mp3”

Remove the extra quotes in your shortcode.

JW Player

User  
0 rated :

it works;)

but I tried to copy your code from above, there is a slight mistake in it (its = instead of :).
so for everybody who is as stupid as me - and for everybody this conversation will help to solve the problem:

[jwplayer config="PLAYER NAME" file="http://www.MYSERVER.com/MYFOLDER/2010.mp3"]

works like a charm!
so thanks Ethan!

Ethan Feldman

JW Player Support Agent  
0 rated :

Np! :)

JW Player

User  
0 rated :

I am also experiencing the error:
Task Queue failed at step 5: View setup failed: Error #2147

I have it on a test page at http://www.virtualassist.net/jwplayer-test/ and this is the shortcode info I used:

bc.. [jwplayer config=CustomPlayer file=http://www.virtualassist.net/wptemp/wp-content/uploads/akvademo320x240.mp4 image=http://www.virtualassist.net/wptemp/wp-content/uploads/demoimage320x240.jpg]


I'm just not seeing where the problem is. Even tried it without config=CustomPlayer, same error message.

I just installed the plugin last night. All folders seem to be in place as you described and with 777 permissions.

Would you mind poking into the page and see if there is something obvious that I missed?

Would be forever grateful!
Andrea

Ethan Feldman

JW Player Support Agent  
0 rated :

Sometimes there are theme clashes that add extra quotes.

Use this code:

[jwplayer config=CustomPlayer file=http://www.virtualassist.net/wptemp/wp-content/uploads/akvademo320x240.mp4 image=http://www.virtualassist.net/wptemp/wp-content/uploads/demoimage320x240.jpg]

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